From 3ca91e362beed7d1475f3742705bccbcc7556c35 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Thu, 29 May 2025 08:11:56 -0700 Subject: [PATCH 1/7] Update Set-CsCallQueue.md Correcting Guid to String for SharedCallQueueHistoryTemplateId --- teams/teams-ps/teams/Set-CsCallQueue.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/Set-CsCallQueue.md b/teams/teams-ps/teams/Set-CsCallQueue.md index 7c591733a9..4a46b9c700 100644 --- a/teams/teams-ps/teams/Set-CsCallQueue.md +++ b/teams/teams-ps/teams/Set-CsCallQueue.md @@ -19,7 +19,7 @@ Updates a Call Queue in your Skype for Business Online or Teams organization. ## SYNTAX ``` -Set-CsCallQueue -Identity [-AgentAlertTime ] [-AllowOptOut ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-DistributionLists ] [-MusicOnHoldAudioFileId ] [-Name ] [-OboResourceAccountIds ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-RoutingMethod ] [-TimeoutAction ] [-Tenant ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentApplyTo ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-PresenceBasedRouting ] [-ConferenceMode ] [-Users ] [-LanguageId ] [-LineUri ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ] [-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ][-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt ] [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond [Int16> ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [-SharedCallQueueHistoryTemplateId ] [] +Set-CsCallQueue -Identity [-AgentAlertTime ] [-AllowOptOut ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-DistributionLists ] [-MusicOnHoldAudioFileId ] [-Name ] [-OboResourceAccountIds ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-RoutingMethod ] [-TimeoutAction ] [-Tenant ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentApplyTo ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-PresenceBasedRouting ] [-ConferenceMode ] [-Users ] [-LanguageId ] [-LineUri ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ] [-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ][-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt ] [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond [Int16> ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [-SharedCallQueueHistoryTemplateId ] [] ``` ## DESCRIPTION From 1377756efb0c3c1915c5deb44ebf04a51db49205 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Thu, 29 May 2025 08:19:33 -0700 Subject: [PATCH 2/7] Update Set-CsCallQueue.md --- teams/teams-ps/teams/Set-CsCallQueue.md | 24 ++++++++++++++++++++++-- 1 file changed, 22 insertions(+), 2 deletions(-) diff --git a/teams/teams-ps/teams/Set-CsCallQueue.md b/teams/teams-ps/teams/Set-CsCallQueue.md index 4a46b9c700..8f93fc3973 100644 --- a/teams/teams-ps/teams/Set-CsCallQueue.md +++ b/teams/teams-ps/teams/Set-CsCallQueue.md @@ -1314,7 +1314,8 @@ Accept wildcard characters: False ``` ### -ShiftsTeamId -_Voice applications private preview customers only_ +_Voice applications private preview customers only._ + _Saving a call queue configuration through Teams admin center will *remove* this setting._ Id of the Team containing the Scheduling Group to connect a call queue to. @@ -1333,7 +1334,8 @@ Accept wildcard characters: False ``` ### -ShiftsSchedulingGroupId -_Voice applications private preview customers only_ +_Voice applications private preview customers only._ + _Saving a call queue configuration through Teams admin center will *remove* this setting._ Id of the Scheduling Group to connect a call queue to. @@ -1562,6 +1564,9 @@ Accept wildcard characters: False ``` ### -ComplianceRecordingForCallQueueTemplateId +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The ComplianceRecordingForCallQueueTemplateId parameter indicates a list of up to 2 Compliance Recording for Call Queue templates to apply to the call queue. @@ -1578,6 +1583,9 @@ Accept wildcard characters: False ``` ### -TextAnnouncementForCR +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The TextAnnouncementForCR parameter indicates the custom Text-to-Speech (TTS) prompt which is played to callers when compliance recording for call queues is enabled. @@ -1595,6 +1603,9 @@ Accept wildcard characters: False ``` ### -CustomAudioFileAnnouncementForCR +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The CustomAudioFileAnnouncementForCR parameter indicates the unique identifier for the Audio file prompt which is played to callers when compliance recording for call queues is enabled. @@ -1612,6 +1623,9 @@ Accept wildcard characters: False ``` ### -TextAnnouncementForCRFailure +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The TextAnnouncementForCRFailure parameter indicates the custom Text-to-Speech (TTS) prompt which is played to callers if the compliance recording for call queue bot is unable to join or drops from the call. @@ -1629,6 +1643,9 @@ Accept wildcard characters: False ``` ### -CustomAudioFileAnnouncementForCRFailure +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The CustomAudioFileAnnouncementForCRFailure parameter indicates the unique identifier for the Audio file prompt which is played to callers if the compliance recording for call queue bot is unable to join or drops from the call. @@ -1646,6 +1663,9 @@ Accept wildcard characters: False ``` ### -SharedCallQueueHistoryTemplateId +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The SharedCallQueueHistoryTemplateId parameter indicates the Shared Call Queue History template to apply to the call queue. From 6b56cf50c62379e9f4437d619ac40b061a5ea093 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Thu, 29 May 2025 08:22:28 -0700 Subject: [PATCH 3/7] Update New-CsCallQueue.md --- teams/teams-ps/teams/New-CsCallQueue.md | 24 ++++++++++++++++++++++-- 1 file changed, 22 insertions(+), 2 deletions(-) diff --git a/teams/teams-ps/teams/New-CsCallQueue.md b/teams/teams-ps/teams/New-CsCallQueue.md index 352f7481f5..003cdb37c1 100644 --- a/teams/teams-ps/teams/New-CsCallQueue.md +++ b/teams/teams-ps/teams/New-CsCallQueue.md @@ -1294,7 +1294,8 @@ Accept wildcard characters: False ``` ### -ShiftsTeamId -_Voice applications private preview customers only_ +_Voice applications private preview customers only._ + _Saving a call queue configuration through Teams admin center will *remove* this setting._ Id of the Team containing the Scheduling Group to connect a call queue to. @@ -1313,7 +1314,8 @@ Accept wildcard characters: False ``` ### -ShiftsSchedulingGroupId -_Voice applications private preview customers only_ +_Voice applications private preview customers only._ + _Saving a call queue configuration through Teams admin center will *remove* this setting._ Id of the Scheduling Group to connect a call queue to. @@ -1542,6 +1544,9 @@ Accept wildcard characters: False ``` ### -ComplianceRecordingForCallQueueTemplateId +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The ComplianceRecordingForCallQueueTemplateId parameter indicates a list of up to 2 Compliance Recording for Call Queue templates to apply to the call queue. @@ -1558,6 +1563,9 @@ Accept wildcard characters: False ``` ### -TextAnnouncementForCR +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The TextAnnouncementForCR parameter indicates the custom Text-to-Speech (TTS) prompt which is played to callers when compliance recording for call queues is enabled. @@ -1575,6 +1583,9 @@ Accept wildcard characters: False ``` ### -CustomAudioFileAnnouncementForCR +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The CustomAudioFileAnnouncementForCR parameter indicates the unique identifier for the Audio file prompt which is played to callers when compliance recording for call queues is enabled. @@ -1592,6 +1603,9 @@ Accept wildcard characters: False ``` ### -TextAnnouncementForCRFailure +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The TextAnnouncementForCRFailure parameter indicates the custom Text-to-Speech (TTS) prompt which is played to callers if the compliance recording for call queue bot is unable to join or drops from the call. @@ -1609,6 +1623,9 @@ Accept wildcard characters: False ``` ### -CustomAudioFileAnnouncementForCRFailure +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The CustomAudioFileAnnouncementForCRFailure parameter indicates the unique identifier for the Audio file prompt which is played to callers if the compliance recording for call queue bot is unable to join or drops from the call. @@ -1626,6 +1643,9 @@ Accept wildcard characters: False ``` ### -SharedCallQueueHistoryTemplateId +_Voice applications private preview customers only._ + +_Saving a call queue configuration through Teams admin center will *remove* this setting._ The SharedCallQueueHistoryTemplateId parameter indicates the Shared Call Queue History template to apply to the call queue. From 19a2f1ebaaa57ca08f40c8d2f0cb7f64f4aa63e8 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Fri, 30 May 2025 09:04:46 -0700 Subject: [PATCH 4/7] Update New-CsSharedCallQueueHistoryTemplate.md --- teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md index 18ce112829..e2333bafaa 100644 --- a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md @@ -10,7 +10,7 @@ ms.author: tomkau ms.reviewer: williamlooney --- -# New-SharedCallQueueHistoryTemplate +# New-CsSharedCallQueueHistoryTemplate ## SYNTAX From 224322b30247d87a5af3b912d52e5d315063804f Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Fri, 30 May 2025 09:05:03 -0700 Subject: [PATCH 5/7] Update New-CsSharedCallQueueHistoryTemplate.md --- teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md index e2333bafaa..f71b11582d 100644 --- a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md @@ -15,7 +15,7 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -New-SharedCallQueueHistoryTemplate -Name -Description [-IncomingMissedCalls ] [-AnsweredAndOutboundCalls ] [] +New-CsSharedCallQueueHistoryTemplate -Name -Description [-IncomingMissedCalls ] [-AnsweredAndOutboundCalls ] [] ``` ## DESCRIPTION From 1f353c3ab3ecab46289287c2774051018d8ac6e6 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Fri, 30 May 2025 09:05:53 -0700 Subject: [PATCH 6/7] Update Get-CsSharedCallQueueHistoryTemplate.md --- teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md index b4f72a53e4..eed80beb3f 100644 --- a/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md @@ -10,7 +10,7 @@ ms.author: tomkau ms.reviewer: williamlooney --- -# Get-SharedCallQueueHistoryTemplate +# Get-CsSharedCallQueueHistoryTemplate ## SYNTAX From 7bfd9200f3d608196946ab4229e146cc34104991 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Fri, 30 May 2025 09:06:25 -0700 Subject: [PATCH 7/7] Update Set-CsSharedCallQueueHistoryTemplate.md --- teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md index 92fa9e190d..5cd82bcea2 100644 --- a/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md @@ -10,7 +10,7 @@ ms.author: tomkau ms.reviewer: williamlooney --- -# Set-SharedCallQueueHistoryTemplate +# Set-CsSharedCallQueueHistoryTemplate ## SYNTAX