Pricing FAQ and migration notes

Author: Carlos Cabanero

src/pages/faq.md

@@ -8,14 +8,41 @@ import { Callout } from 'nextra-theme-blinkshell'
 Starting on 2022, Blink will offer Student licenses during the Back To School period, from September 1st until November 1st. The rest of the year, you are welcome to join us in our [Community Edition.](https://community.blink.sh)
 
 ### Does Blink Shell work on all Apple devices?
-We support iPhone and iPad, and the newest Mac's with M1 chip.
+We support iPhone and iPad. We are working on a new M-powered macOS version.
 
 ### Does Blink have a TestFlight version?
 Yes, it has! We call it Community Edition, and you can sign up here: [https://community.blink.sh](https://community.blink.sh)
 
 ### How to file a bug report?
 Fill an issue on our [GitHub](https://github.com/blinksh/blink/issues)
 
+## Pricing
+
+### What plans are available to buy Blink Shell?
+Please see our [current plans.](https://blink.sh/#choose-package)
+
+### Is Blink available for a one-time purchase?
+No, Blink is no longer offered as a one-time purchase. Instead, we now provide Blink+ under an annual plan. This decision allows us to continuously support new operating system versions and add new functionalities. The annual plan helps avoid monthly charges and ensures a fair arrangement for both parties. It assists us in funding our costly development efforts, while you get access to the Pro app, which has been evolving for 7 years and continues to improve.
+
+### I prefer owning my software and I'm not a fan of subscriptions.
+We understand. One common concern we've heard is the fear of losing access to the app if something were to happen. But we want to remark that Blink is Open Source since its inception. This means you have the option to take control by building the app yourself. Owning the source code ensures that you'll always have access to the software, even if circumstances change. 
+
+### I'm a user of the previous Blink, do I need to purchase the new one to continue using it?
+No, you do not need to purchase the new version of Blink. You can continue using your purchased app after dismissing the initial prompt. The app you purchased should continue working seamlessly with the operating system and version you acquired it for.
+
+To cater to our loyal customers, [we offered a special path called "Blink Classic"](/migration) that allowed users to transition into the new app. This grandfathering option was available for one and a half years, *ending on April 2023*.
+Blink Classic users have access to the familiar functionality they were used to, but we cannot guarantee access to new features introduced in the updated version. If you prefer to explore the new features, you may consider upgrading to one of our packages.
+
+### Should I wait for Black Friday deals or discounts?
+We do not offer discounts. The best time to purchase is always right now. We think Blink is competitively priced, and this way you can enjoy its benefits immediately without having to wait for seasonal promotions.
+
+### Is there a Freemium version of Blink?
+We now offer a Free Trial of our complete solution with Blink+Build, providing you with a chance to explore all of Blink's features and benefits before making a decision. Our previous Freemium was phased out in 2023 as the metered paywall was perceived as a bad experience.
+Blink is a professional-grade application. With the trial, we can focus on providing the best experience and support for those who are committed to making the most out of it.
+
+### Is there a no-cost version of Blink available?
+We provide a [Community version](https://community.blink.sh) for those who wish to contribute to the project in a different manner. However, it's important to know that this version has limited seats and comes with certain expectations. To participate, we kindly ask individuals to dedicate time to testing, provide feedback, and to actively engage in our Community.
+
 ## Known Issues
 
 ### Cmd key stuck while switching between apps with Cmd Tab
@@ -33,13 +60,3 @@ Here are two recordings that show the issue: `Cmd-tab` in [Pages.app](https://yo
 Go to iOS Settings -> Accessibility -> Full Keyboard Access -> Commands -> Activate and change `Space` to `shift + space` or other shortcut.
 
 That way you will have full keyboard access and spacebar working in Blink
-
-### Can't find mosh?
-
-```
-mosh-server: command not found  
-Did not find remote IP address 
-```
-This issue appears mostly when Blink cannot find mosh-server on the device, meaning that the location is not one of the defaults in the path. To fix that do `which mosh-server` to get its current location. Then configure that location in Blink: `Settings` > `Hosts` > `Mosh` > `Command`.
-
-You can also test it from the command line by providing it to the `mosh --server=<path> <host>` command.

src/pages/migration.md

@@ -1,12 +1,19 @@
 # Migrate from Blink Shell 14
 
-On February 9, 2022, we launched Blink Shell, Build & Code app, version 15, replacing the old version, Blink Shell 14. We renamed the old version as Legacy and stopped updating it, as announced in-app and on social media. As a way to thank our loyal users, we created a migration process so they could keep using Blink Classic features and receive new updates. Though the Legacy version can still be downloaded and used, Apple’s iOS updates may affect its performance.
+First of all, you can continue using Blink Shell 14 or Legacy app after dismissing the initial prompt. The app you purchased should continue working seamlessly with the operating system and version you acquired it for. Apple’s iOS updates may affect its performance.
+
+On February 9, 2022, we launched Blink Shell, Build & Code app, version 15, replacing the old version, Blink Shell 14. This is a new app and we renamed the old version as Legacy to indicate its end of cycle, as announced in-app and on social media. As a way to thank our loyal users, we created a migration process so they could keep using Blink Classic features and receive new updates. 
 
 Blink Shell, Build & Code now also offers [two subscriptions](https://blink.sh/#choose-package) for accessing the latest features. These aren't mandatory for using Blink Classic, but if you choose to subscribe, we appreciate your support.
 
-By April 15, 2023, we successfully transitioned all interested users to the new Blink.
+PS May 22nd 2023: Although we have been doing manual migrations past the April 15th deadline to help those users who reached out to us, we are unfortuantely not able to leverage this method anymore.
+
+**PS PS: Why we cannot continue migrating users.** When we launched the new app, we were forced by Apple to do so under a new Company account (same company, different countries). After reaching out multiple times to them, they were not able to just transfer our new company information, forcing us to release a new app and starting over. 
+
+We still wanted to help our previous users so to redeem the new app, we had to develop an automated flow the user would start in the new app, in order to redeem the receipt from the previous app. This required a platform in the backend that increased in complexity and we feared at one point would also stop working. Additionally, the old company would close and it would be illegal to continue operating and updating the old app so migrations would work. We set a deadline (April 15th 2023) giving everyone more than a year and a half, but at the same time creating urgency somusers did it on time. 
 
-PS May 22nd 2023: Although we have been doing manual migrations past April 15th to help those users who reached out to us, we are unfortuantely not able to leverage this method anymore. We are very sorry if you find yourself in this situation, but we have done everything we can.
+Tens of thousands of users migrated before the deadline. We are still very
+ sorry if you found yourself left behind. We honestly tried to do everything that was in our hands.
 
 ![img](./migration/letter.png)