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billing: pay by ach transfer (#22473)
<!--Delete sections as needed --> ## Description - Adds pay by bank account as payment method option - Adds new section on verifying bank account - Preview: https://deploy-preview-22473--docsdocker.netlify.app/billing/payment-method/ ## Related issues or tickets <!-- Related issues, pull requests, or Jira tickets --> ## Reviews <!-- Notes for reviewers here --> <!-- List applicable reviews (optionally @tag reviewers) --> - [ ] Technical review - [ ] Editorial review - [ ] Product review
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‎_vale/Docker/Acronyms.yml

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second: '(?:\b[A-Z][a-z]+ )+\(([A-Z]{2,5})s?\)'
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# ... with the exception of these:
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exceptions:
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- ACH
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- AGPL
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- AI
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- API

‎content/manuals/billing/cycle.md

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@@ -39,6 +39,11 @@ To change your billing cycle:
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5. Select **Continue to payment**.
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6. Verify payment information and select **Upgrade subscription**.
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> [!NOTE]
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>
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> If you choose to pay using a US bank account, you must verify the account. For
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> more information, see [Verify a bank account](manuals/billing/payment-method.md#verify-a-bank-account).
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The billing plans and usage page will now reflect your new annual plan details.
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{{< /tab >}}
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5. Select **Continue to payment**.
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6. Verify payment information and select **Upgrade subscription**.
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> [!NOTE]
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>
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> If you choose to pay using a US bank account, you must verify the account. For
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> more information, see [Verify a bank account](manuals/billing/payment-method.md#verify-a-bank-account).
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{{< /tab >}}
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{{< tab name="Legacy Docker plan" >}}
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‎content/manuals/billing/faqs.md

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- Diners
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- UnionPay
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- Link
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- ACH transfer with a [verified](manuals/billing/payment-method.md#verify-a-bank-account) US bank account
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### What currency is supported?
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‎content/manuals/billing/payment-method.md

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The following payment methods are supported:
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- Visa
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- MasterCard
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- American Express
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- Discover
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- JCB
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- Diners
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- UnionPay
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- Link
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- Cards
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- Visa
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- MasterCard
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- American Express
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- Discover
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- JCB
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- Diners
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- UnionPay
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- Wallets
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- Stripe Link
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- Bank accounts
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- ACH transfer with a [verified](manuals/billing/payment-method.md#verify-a-bank-account) US bank account
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All currency, for example the amount listed on your billing invoice, is in United States dollar (USD).
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3. Select **Payment methods** from the left-hand menu.
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4. Select **Add payment method**.
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5. Enter your new payment information:
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- If you are adding a card, fill out the card information form.
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- If you are adding a Link payment, select **Secure, 1-click checkout with Link**
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and enter your Link **email address** and **phone number**. If you are not
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an existing Link customer, you must fill out the card information form to
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store a card for Link payments.
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- If you are adding a card:
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- Select **Card** and fill out the card information form.
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- If you are adding a Link payment:
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- Select **Secure, 1-click checkout with Link** and enter your Link **email address** and **phone number**.
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- If you are not an existing Link customer, you must fill out the card information form to store a card for Link payments.
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- If you are adding a bank account:
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- Select **US bank account**.
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- Verify your **Email** and **Full name**.
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- If your bank is listed, select your bank's name.
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- If your bank is not listed, select **Search for your bank**.
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- To verify your bank account, see [Verify a bank account](manuals/billing/payment-method.md#verify-a-bank-account).
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6. Select **Add payment method**.
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7. Optional. You can set a new default payment method by selecting the **Set as default** action.
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8. Optional. You can remove non-default payment methods by selecting the **Delete** action.
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> [!NOTE]
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>
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> If you want to set a US bank account as your default payment method, you must
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> verify the account first.
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{{< /tab >}}
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{{< tab name="Legacy Docker plan" >}}
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4. Select the **Payment methods and billing history** link.
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5. In the **Payment method** section, select **Add payment method**.
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6. Enter your new payment information:
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- If you are adding a card, fill out the card information form.
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- IIf you are adding a Link payment, select **Secure, 1-click checkout with Link**
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and enter your Link **email address** and **phone number**. If you are not
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an existing Link customer, you must fill out the card information form to
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store a card for Link payments.
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- If you are adding a card:
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- Select **Card** and fill out the card information form.
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- If you are adding a Link payment:
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- Select **Secure, 1-click checkout with Link** and enter your Link **email address** and **phone number**.
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- If you are not an existing Link customer, you must fill out the card information form to store a card for Link payments.
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7. Select **Add**.
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8. Select the **Actions** icon, then select **Make default** to ensure that your new payment method applies to all purchases and subscriptions.
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9. Optional. You can remove non-default payment methods by selecting the **Actions** icon. Then, select **Delete**.
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4. Select **Payment methods** from the left-hand menu.
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5. Select **Add payment method**.
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6. Enter your new payment information:
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- If you are adding a card, fill out the card information form.
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- If you are adding a Link payment, select **Secure, 1-click checkout with Link**
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and enter your Link **email address** and **phone number**. If you are not
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an existing Link customer, you must fill out the card information form to
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store a card for Link payments.
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- If you are adding a card:
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- Select **Card** and fill out the card information form.
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- If you are adding a Link payment:
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- Select **Secure, 1-click checkout with Link** and enter your Link **email address** and **phone number**.
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- If you are not an existing Link customer, you must fill out the card information form to store a card for Link payments.
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- If you are adding a bank account:
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- Select **US bank account**.
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- Verify your **Email** and **Full name**.
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- If your bank is listed, select your bank's name.
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- If your bank is not listed, select **Search for your bank**.
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- To verify your bank account, see [Verify a bank account](manuals/billing/payment-method.md#verify-a-bank-account).
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7. Select **Add payment method**.
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8. Optional. You can set a new default payment method by selecting the **Set as default** action.
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9. Optional. You can remove non-default payment methods by selecting the **Delete** action.
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8. Select **Add payment method**.
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9. Optional. You can set a new default payment method by selecting the **Set as default** action.
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10. Optional. You can remove non-default payment methods by selecting the **Delete** action.
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> [!NOTE]
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>
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> If you want to set a US bank account as your default payment method, you must
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> verify the account first.
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{{< tab name="Legacy Docker plan" >}}
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5. Select the **Payment methods and billing history** link.
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6. In the **Payment Method** section, select **Add payment method**.
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7. Enter your new payment information:
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- If you are adding a card, fill out the card information form.
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- If you are adding a Link payment, select **Secure, 1-click checkout with Link**
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and enter your Link **email address** and **phone number**. If you are not
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an existing Link customer, you must fill out the card information form to
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store a card for Link payments.
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- If you are adding a card:
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- Select **Card** and fill out the card information form.
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- If you are adding a Link payment:
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- Select **Secure, 1-click checkout with Link** and enter your Link **email address** and **phone number**.
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- If you are not an existing Link customer, you must fill out the card information form to store a card for Link payments.
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8. Select **Add payment method**.
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9. Select the **Actions** icon, then select **Make default** to ensure that your new payment method applies to all purchases and subscriptions.
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10. Optional. You can remove non-default payment methods by selecting the **Actions** icon. Then, select **Delete**.
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{{< /tab >}}
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{{< /tabs >}}
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## Verify a bank account
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There are two ways to verify a bank account as a payment method:
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- Instant verification: Docker supports several major banks for instant verification.
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- Manual verification: All other banks must be verified manually.
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### Instant verification
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To verify your bank account instantly, you must sign in to your bank account
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from the Docker billing flow:
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1. Choose **US bank account** as your payment method.
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2. Verify your **Email** and **Full name**.
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3. If your bank is listed, select your bank's name or select **Search for your bank**.
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4. Sign in to your bank and review the terms and conditions. This agreement
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allows Docker to debit payments from your connected bank account.
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5. Select **Agree and continue**.
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6. Select an account to link and verify, and select **Connect account**.
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When the account is verified, you will see a success message in the pop-up modal.
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### Manual verification
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To verify your bank account manually, you must enter the micro-deposit amount from your bank statement:
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1. Choose **US bank account** as your payment method.
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2. Verify your **Email** and **First and last name**.
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3. Select **Enter bank details manually instead**.
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4. Enter your bank details: **Routing number** and **Account number**.
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5. Select **Submit**.
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6. You will receive an email with instructions on how to manually verify.
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Manual verification uses micro-deposits. You should see a small deposit
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(e.g. $-0.01) in your bank account in 1-2 business days. Open your manual verification email and enter the amount of this deposit to verify your account.
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## Failed payments
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> [!NOTE]

‎content/manuals/subscription/change.md

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5. Select **Upgrade**.
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6. Follow the on-screen instructions to complete your upgrade.
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> [!NOTE]
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>
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> If you choose to pay using a US bank account, you must verify the account. For
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> more information, see [Verify a bank account](manuals/billing/payment-method.md#verify-a-bank-account).
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{{< /tab >}}
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‎content/manuals/subscription/manage-seats.md

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4. Select **Add seats**.
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5. Follow the on-screen instructions to complete adding seats.
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> [!NOTE]
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>
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> If you choose to pay using a US bank account, you must verify the account. For
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> more information, see [Verify a bank account](manuals/billing/payment-method.md#verify-a-bank-account).
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You can now add more members to your organization. For more information, see [Manage organization members](../admin/organization/members.md).
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{{< /tab >}}

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