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<div><h1 class="title"><a id="id-1"></a>Actions API (for pushing cases to external systems)</h1><a class="edit_me edit_me_private" rel="nofollow" title="Editing on GitHub is available to Elastic" href="https://github.com/elastic/security-docs/edit/8.6/docs/cases/api/actions-api/cases-actions-api-intro.asciidoc">edit</a></div>
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<div class="position-relative"><h2 class="title"><a id="actions-api-overview"></a>Actions API (for pushing cases to external systems)</h2><a class="edit_me edit_me_private" rel="nofollow" title="Editing on GitHub is available to Elastic" href="https://github.com/elastic/security-docs/edit/8.6/docs/cases/api/actions-api/cases-actions-api-intro.asciidoc">edit</a></div>
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<p>You can push Elastic Security cases to these third-party systems:</p>
<div class="ulist itemizedlist">
<ul class="itemizedlist">
<li class="listitem">
ServiceNow
</li>
<li class="listitem">
Jira (including Jira Service Desk)
</li>
<li class="listitem">
IBM Resilient
</li>
<li class="listitem">
Swimlane
</li>
<li class="listitem">
Webhook - Case Management
</li>
</ul>
</div>
<p>To push cases, you need to create a connector, which stores the information
required to communicate with the external system.</p>
<p>Elastic Security uses these external APIs to send cases:</p>
<div class="ulist itemizedlist">
<ul class="itemizedlist">
<li class="listitem">
<p>ServiceNow: <a href="https://developer.servicenow.com/dev.do#!/reference/api/rome/rest/c_ImportSetAPI" class="ulink" target="_top">Import Set API</a></p>
<div class="important admon">
<div class="icon"></div>
<div class="admon_content">
<p>ServiceNow ITSM and SecOps connectors created in Elastic Stack version 7.15.0 or earlier use the <a href="https://developer.servicenow.com/dev.do#!/reference/api/quebec/rest/c_TableAPI" class="ulink" target="_top">Table API</a>. They are marked as deprecated after you upgrade to version 7.16.0 or later and must be <a class="xref" href="post-upgrade-deprecated-sn-connector.html" title="Update a deprecated ServiceNow connector">updated</a> to ensure you have access to new connector enhancements. For example, you can push incident updates from cases using connectors created in version 7.15.0 or earlier. However, pushing incident updates from rules is a newer enhancement and you must update your connector or create a new one to use it.</p>
</div>
</div>
</li>
<li class="listitem">
Jira: <a href="https://developer.atlassian.com/cloud/jira/platform/rest/v2/" class="ulink" target="_top">REST API v2</a>
</li>
<li class="listitem">
IBM Resilient: <a href="https://developer.ibm.com/security/resilient/rest/" class="ulink" target="_top">Resilient REST API</a>
</li>
<li class="listitem">
Swimlane: <a href="https://swimlane.com/knowledge-center/docs/developer-guide/rest-api/" class="ulink" target="_top">Swimlane REST API</a>
</li>
</ul>
</div>
<p>To send cases to an external system and keep the Elastic Security UI updated:</p>
<div class="olist orderedlist">
<ol class="orderedlist">
<li class="listitem">
<a href="/guide/en/kibana/8.6/create-connector-api.html" class="ulink" target="_top">Create connector</a>: Create the connector.
</li>
<li class="listitem">
<a href="/guide/en/kibana/8.6/cases-api-create.html" class="ulink" target="_top">Create case</a>: Create a case with the connector from the previous step.
</li>
<li class="listitem">
<a href="/guide/en/kibana/8.6/cases-api-push.html" class="ulink" target="_top">Push case</a>: Push the case to the external system.
</li>
</ol>
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