Skip to content

Commit 84d9bd6

Browse files
authored
Update New-CsCallQueue.md
1 parent 050b35c commit 84d9bd6

File tree

1 file changed

+14
-3
lines changed

1 file changed

+14
-3
lines changed

teams/teams-ps/teams/New-CsCallQueue.md

Lines changed: 14 additions & 3 deletions
Original file line numberDiff line numberDiff line change
@@ -236,7 +236,8 @@ Accept pipeline input: False
236236
Accept wildcard characters: False
237237
```
238238
239-
### -OverflowActionCallPriority --- Private Preview customers only
239+
### -OverflowActionCallPriority
240+
_Private Preview customers only_
240241
If the OverFlowAction is set to Forward, and the OverflowActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
241242
242243
PARAMVALUE: 1 | 2 | 3 | 4 | 5
@@ -309,7 +310,8 @@ Accept pipeline input: False
309310
Accept wildcard characters: False
310311
```
311312
312-
### -TimeoutActionCallPriority --- Private Preview customers only
313+
### -TimeoutActionCallPriority
314+
_Private Preview customers only_
313315
If the TimeoutAction is set to Forward, and the TimeoutActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
314316
315317
PARAMVALUE: 1 | 2 | 3 | 4 | 5
@@ -383,7 +385,8 @@ Accept pipeline input: False
383385
Accept wildcard characters: False
384386
```
385387
386-
### -NoAgentActionCallPriority --- Private Preview customers only
388+
### -NoAgentActionCallPriority
389+
_Private Preview customers only_
387390
If the NoAgentAction is set to Forward, and the NoAgentActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
388391
389392
PARAMVALUE: 1 | 2 | 3 | 4 | 5
@@ -1280,6 +1283,7 @@ Accept wildcard characters: False
12801283
```
12811284
12821285
### -IsCallbackEnabled
1286+
_Private Preview customers only_
12831287
The IsCallbackEnabled parameter is used to turn on/off callback.
12841288
12851289
```yaml
@@ -1295,6 +1299,7 @@ Accept wildcard characters: False
12951299
```
12961300
12971301
### -CallbackRequestDtmf
1302+
_Private Preview customers only_
12981303
The DTMF touch-tone key the caller will be told to press to select callback. The CallbackRequestDtmf must be set to one of the following values:
12991304
13001305
- Tone0 to Tone9 - Corresponds to DTMF tones from 0 to 9.
@@ -1316,6 +1321,7 @@ Accept wildcard characters: False
13161321
```
13171322

13181323
### -WaitTimeBeforeOfferingCallbackInSecond
1324+
_Private Preview customers only_
13191325
The number of seconds a call must wait before becoming eligible for callback. This condition applies to calls at the front of the call queue. Set to null ($null) to disable this condition.
13201326

13211327
At least one of `-WaitTimeBeforeOfferingCallbackInSecond`, `-NumberOfCallsInQueueBeforeOfferingCallback`, or `-CallToAgentRatioThresholdBeforeOfferingCallback` must be set to a value other than null when `-IsCallbackEnabled` is `True`.
@@ -1333,6 +1339,7 @@ Accept wildcard characters: False
13331339
```
13341340

13351341
### -NumberOfCallsInQueueBeforeOfferingCallback
1342+
_Private Preview customers only_
13361343
The number of calls in queue before a call becomes eligible for callback. This conditon applies to calls arriving at the call queue. Set to null ($null) to disable this condition.
13371344

13381345
At least one of `-WaitTimeBeforeOfferingCallbackInSecond`, `-NumberOfCallsInQueueBeforeOfferingCallback`, or `-CallToAgentRatioThresholdBeforeOfferingCallback` must be set to a value other than null when `-IsCallbackEnabled` is `True`.
@@ -1350,6 +1357,7 @@ Accept wildcard characters: False
13501357
```
13511358

13521359
### -CallToAgentRatioThresholdBeforeOfferingCallback
1360+
_Private Preview customers only_
13531361
The ratio of calls to agents that must be in queue before a call becomes eligible for callback. This conditon applies to calls arriving at the call queue. Minimum value of 1. Set to null ($null) to disable this condition.
13541362

13551363
At least one of `-WaitTimeBeforeOfferingCallbackInSecond`, `-NumberOfCallsInQueueBeforeOfferingCallback`, or `-CallToAgentRatioThresholdBeforeOfferingCallback` must be set to a value other than null when `-IsCallbackEnabled` is `True`.
@@ -1367,6 +1375,7 @@ Accept wildcard characters: False
13671375
```
13681376

13691377
### -CallbackOfferAudioFilePromptResourceId
1378+
_Private Preview customers only_
13701379
The CallbackOfferAudioFilePromptResourceId parameter indicates the unique identifier for the Audio file prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callabck. This parameter, or `-CallbackOfferTextToSpeechPrompt`, becomes a required parameter when IsCallbackEnabled is set to `True`.
13711380

13721381
```yaml
@@ -1383,6 +1392,7 @@ Accept wildcard characters: False
13831392
```
13841393

13851394
### -CallbackOfferTextToSpeechPrompt
1395+
_Private Preview customers only_
13861396
The CallbackOfferTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callabck. This parameter, or `-CallbackOfferAudioFilePromptResourceId`, becomes a required parameter when IsCallbackEnabled is set to `True`.
13871397

13881398
```yaml
@@ -1399,6 +1409,7 @@ Accept wildcard characters: False
13991409
```
14001410

14011411
### -CallbackEmailNotificationTarget
1412+
_Private Preview customers only_
14021413
The CallbackEmailNotificationTarget parameter must be set to a group ID (Microsoft 365, Distribution list, or Mail-enabled security) that will receive notification if a callback times out of the call queue or can't be completed for some other reason. This parameter becomes a required parameter when IsCallbackEnabled is set to `True`.
14031414

14041415
```yaml

0 commit comments

Comments
 (0)