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Transformed: Moving to the Product Operating Model (Silicon Valley Product Group)
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Help transform your business and innovate like the world's top tech companies!
In INSPIRED, product thought leader Marty Cagan revealed the best practices and techniques used by the top product teams operating in the product model. Next, EMPOWERED shared the best practices and techniques used by the top product leaders to provide their teams with the kind of environment they need to thrive in the product model.
Yet, the most common question after reading INSPIRED and EMPOWERED has been: "Yes, we want to work this way, but the way we work today is so different, and so deeply ingrained, is it even possible for a company like ours to transform to the product model?"
TRANSFORMED was written to bridge the gap between where most companies are right now and where they need to be. The leaders of these companies know they must transform to compete in an era of rapidly changing enabling technology, but most of them have never operated this way before.
TRANSFORMED has three big goals:
- First, the book will educate you with a deep understanding of the product operating model, and what it means to work that way.
- Second, the book will convince you with detailed case studies of successful transformations, that while difficult, it is absolutely possible for you to transform your company to the product operating model.
- Third, the book will inspire you with truly impressive case studies of product innovation, showing what you too will be capable of doing once you successfully transform.
TRANSFORMED is written for those driving change, including the senior company leaders―starting with the CEO―as well as the senior executives and stakeholders who need to collaborate with the product teams, the product leaders, the members of the product teams, and all those who either support or depend on these product teams.
Written by best-selling author Marty Cagan and his partners at the Silicon Valley Product Group, TRANSFORMED is filled with real-world examples and proven, practical advice from their decades of experience helping companies move to the product operating model.
- ISBN-101119697336
- ISBN-13978-1119697336
- Edition1st
- PublisherWiley
- Publication dateMarch 12, 2024
- LanguageEnglish
- Dimensions6.3 x 1.3 x 9.1 inches
- Print length368 pages
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From the brand
-
Marty Cagan founded the Silicon Valley Product Group in 2001 to pursue his interests in helping others create successful products through his writing, speaking, and advising. Along with the SVPG team, he is the voice behind the innovative and bestselling Silicon Valley Product Group book series, which helps organizations and industry leaders bring great products to life.
-
The Books
-
Editorial Reviews
From the Inside Flap
TRANSFORMED was written to help companies learn to operate like the best tech-powered companies in the world. This way of working is referred to as the product operating model.
This is not a particular process or methodology or single way of working; it is a set of principles that you’ll find in those companies that believe they should be powering their business with technology.
The goal of TRANSFORMED is to bridge the gap between where most companies are right now, and where they need to be. The leaders of these companies know they need to transform to compete in an era of rapidly changing enabling technology, but most of them have never operated this way before.
TRANSFORMED has three big goals:
- First, the book will educate you with a deep understanding of the product operating model, and what it means to work that way
- Second, the book will convince you with detailed case studies of successful transformations, that while difficult, it is absolutely possible for you to transform your company to the product operating model
- Third, the book will inspire you with truly impressive case studies of product innovation, showing what you too will be capable of doing once you successfully transform
TRANSFORMED is written for those driving change, including the product leaders, the senior company leaders―the CEO and other senior executives and stakeholders who need to collaborate with the product teams―the members of the product teams, and all those who either support or depend on these product teams.
This book is filled with real-world examples and proven, practical advice from decades of experience helping companies move to the product operating model.
From the Back Cover
PRAISE FOR TRANSFORMED
“TRANSFORMED should be in the hands of every organizational leader evolving their organization in this post-pandemic world. Marty has captured all the impactful aspects of the product operating model and I can wholeheartedly attest based on my own personal journey in both retail and healthcare, this is a key reference guide moving forward.”
―PRAT VEMANA, Chief Digital and Product Officer, Target
“Marty has been helping set the standard in Product for years with INSPIRED, EMPOWERED, and his work at SVPG. With TRANSFORMED, Marty offers a powerful guide to help companies master the product concepts, overcome the inevitable obstacles of a transformation, and learn from real-world examples of product transformations. This book should be a trusted resource for any company trying to transition to the product model.”
―TYLER TUITE, Chief Product Officer, Carmax
“SVPG understands what most executives don’t. In order to achieve organizational transformation, you must experience a personal transformation. This book will show you how to do both.”
―BRENDAN WOVCHKO, Chief Technology Officer, Ramsey Solutions
“SVPG has already taught us how the product model empowers all companies to better serve their customers. TRANSFORMED now teaches us how to unlock that power in any company despite its industry, product type or past management approach. With this book, we now all have the roadmap needed to transform our businesses into product powerhouses.”
―MICHAEL NEWTON, CEO, Qorium; former VP of Product at Nike
“If you’re looking to understand the importance of a product-first approach to business, this book is a must-read. TRANSFORMED is an inspirational guide through the product model that speaks directly to the non-product executive.”
―MATT BROWN, Chief Financial Officer, Altair Engineering, Inc.
“In an era where technology is the heartbeat of most successful businesses, TRANSFORMED stands out as the essential guide for any company navigating the transition to the product operating model. Marty masterfully demystifies the journey, blending hard-won insights with compelling case studies, making it not only a roadmap for transformation but also an inspiration. Having witnessed countless organizations grapple with this very shift, I can confidently say this book is the beacon they’ve been waiting for. A must-read for anyone serious about harnessing the power of technology to propel their business forward.”
―MIKE FISHER, Former CTO at Etsy
About the Author
This book has been written by the five SVPG product partners. Our belief is that to lead an effective transformation to the product model, it is critical to have personally been there and done that, and to truly know what good looks like. That is why each of our partners has built products for decades, first as a product creator, and then as a product leader, at several of the most successful tech-powered product companies in the world. You can learn more about the individual partners at www.svpg.com/team.
Product details
- Publisher : Wiley
- Publication date : March 12, 2024
- Edition : 1st
- Language : English
- Print length : 368 pages
- ISBN-10 : 1119697336
- ISBN-13 : 978-1119697336
- Item Weight : 2.31 pounds
- Dimensions : 6.3 x 1.3 x 9.1 inches
- Best Sellers Rank: #37,246 in Books (See Top 100 in Books)
- #7 in Business Structural Adjustment
- #162 in Entrepreneurship (Books)
- #184 in Business Management (Books)
- Customer Reviews:
About the authors

Before founding the Silicon Valley Product Group to pursue his interests in helping others create successful products through his writing, speaking, advising and coaching, Marty Cagan served as an executive responsible for defining and building products for some of the most successful companies in the world, including Hewlett-Packard, Netscape Communications, and eBay.
During his career, Marty has personally performed and managed most of the roles of a modern technology product organization, including product management, software development, product marketing, user experience design, software testing, engineering management, and general management.
As part of his work with SVPG, Marty is an invited speaker at major conferences and top companies across the globe. Marty is the author of INSPIRED: How To Create Tech Products Customers Love, co-author of EMPOWERED: Ordinary People, Extraordinary Products, and co-author of TRANSFORMED: Moving To The Product Operating Model

Chris has spent over 25 years building and leading product teams that defined new product categories at startups to F500 software companies including Lookout, Symantec, and Vontu. A holder of multiple patents, he has discovered and developed new products in consumer and enterprise mobile, web, data, and platform services.
Since joining SVPG, Chris has worked directly with over 150 companies ranging from startups to very large enterprises across a wide variety of technologies, business models, and industries. Chris has worked directly with leadership and operational teams at these companies to better align their organization, process, tools, and culture with modern product best practices.
Before joining Silicon Valley Product Group, Chris was the VP of Product, Design, and Analytics for Lookout and the Head of Product for Vontu (acquired by Symantec). At both companies, Chris built the product organizations from the ground up and led the effort to discover and deliver multiple category-leading products.
Chris graduated from Stanford with a B.S. in Computer Science
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No playbook here! Just hard truths, suggested tactics and company success stories
Top reviews from the United States
- 5 out of 5 stars
No playbook here! Just hard truths, suggested tactics and company success stories
Reviewed in the United States on May 9, 2024I've just finished this book and I guess you can call me a convert. As I was reading it, I kept thinking, 'Get out of my head, Marty Cagan.'
I found it particularly refreshing that this book stresses that the model is conceptual and that there is no one right way to do it. In a world of credentials, consulting, play books and magic bullets promising 'you too can be agile if you follow this particular recipe' this book offers no recipe. Just hard truths, suggested tactics and great examples of companies who have converted to the product operating model and done so successfully.
Three seemingly simple things on which to focus that the book then spends several chapters delving into at depth from all angles to help illustrate transformation:
--Changing how you build
--Changing how you solve problems
--Changing how you decide which problems to solve
Cagan goes through everything from partnering with the various organizations within your business to transformation tactics, assessment and (key for large organizations), overcoming objections from various stakeholders. This is a great book and great starter for all things product operational model. And the best part? ALWAYS with the customer in mind.
Of particular interest to me was Cagan's discussion of 'High Integrity Commitments'-basically mandatory dates by which things must be delivered. Feature factory companies are used to doing this with project plans and stakeholders making commitments that are then handed to feature teams. Not so in this model. Here, we have the team as an active participant in the date setting process, with the attendant opportunity cost of allowing them the runway to commit. And they don't commit if they don't have this runway. This will be a major adjustment for most organizations, but a welcome one for high performing teams who are hungry to solve real customer problems.
I was going to stop here, but next up will be 'Empowered' to take the deep dive into culture and how to help coach and drive the transformation.
5 out of 5 starsNo playbook here! Just hard truths, suggested tactics and company success stories
Reviewed in the United States on May 9, 2024I've just finished this book and I guess you can call me a convert. As I was reading it, I kept thinking, 'Get out of my head, Marty Cagan.'
I found it particularly refreshing that this book stresses that the model is conceptual and that there is no one right way to do it. In a world of credentials, consulting, play books and magic bullets promising 'you too can be agile if you follow this particular recipe' this book offers no recipe. Just hard truths, suggested tactics and great examples of companies who have converted to the product operating model and done so successfully.
Three seemingly simple things on which to focus that the book then spends several chapters delving into at depth from all angles to help illustrate transformation:
--Changing how you build
--Changing how you solve problems
--Changing how you decide which problems to solve
Cagan goes through everything from partnering with the various organizations within your business to transformation tactics, assessment and (key for large organizations), overcoming objections from various stakeholders. This is a great book and great starter for all things product operational model. And the best part? ALWAYS with the customer in mind.
Of particular interest to me was Cagan's discussion of 'High Integrity Commitments'-basically mandatory dates by which things must be delivered. Feature factory companies are used to doing this with project plans and stakeholders making commitments that are then handed to feature teams. Not so in this model. Here, we have the team as an active participant in the date setting process, with the attendant opportunity cost of allowing them the runway to commit. And they don't commit if they don't have this runway. This will be a major adjustment for most organizations, but a welcome one for high performing teams who are hungry to solve real customer problems.
I was going to stop here, but next up will be 'Empowered' to take the deep dive into culture and how to help coach and drive the transformation.
4 people found this helpfulSending feedback...Sending feedback...HelpfulThank you for your feedback.Sorry, we failed to record your vote. Please try againThanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - 5 out of 5 stars
Early impressions: practical, clear, and actionable
Reviewed in the United States on June 26, 2025I’ve just started the book, but Transformed is already proving to be a comprehensive and thoughtful guide. It challenges how you think about building product teams and scaling organizations. Marty Cagan doesn't just offer theory, he breaks down real, practical principles you can apply in a growing tech company.
If you're serious about product leadership and want to create empowered teams that deliver real value, this book is worth your time.
5 out of 5 starsEarly impressions: practical, clear, and actionable
Reviewed in the United States on June 26, 2025I’ve just started the book, but Transformed is already proving to be a comprehensive and thoughtful guide. It challenges how you think about building product teams and scaling organizations. Marty Cagan doesn't just offer theory, he breaks down real, practical principles you can apply in a growing tech company.
If you're serious about product leadership and want to create empowered teams that deliver real value, this book is worth your time.
Sending feedback...Sending feedback...HelpfulThank you for your feedback.Sorry, we failed to record your vote. Please try againThanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - 5 out of 5 stars
A Worthy Reference for Dramatic Improvements
Reviewed in the United States on September 1, 2025As a member of a stakeholder/feature driven team at my current company, my teammates and I have been discouraged by the command-and-control approach made by those which have only a glimpse of the power of technology.
This book helps build in the lessons learned in Accelerate, the DevOps Handbook and other leading books for the digital age. Now with a new CTO motivated by this book, there is hope that our activities contribute to the success of our company and to our customers.
I look forward to the journey my current CTO has planned for us.
Sending feedback...Sending feedback...HelpfulThank you for your feedback.Sorry, we failed to record your vote. Please try againThanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - 5 out of 5 stars
This book will make you feel better.
Reviewed in the United States on December 2, 2024Is your company is struggling to evolve from a traditional CIO-led IT service organization into a modern product company?
Read this book. You will feel better. Your organization isn't alone. It will help you articulate your challenges clearly and cohesively across your company. This isn't a blueprint for fixing your org, but it gives you some foundational principles from which to start.
2 people found this helpfulSending feedback...Sending feedback...HelpfulThank you for your feedback.Sorry, we failed to record your vote. Please try againThanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - 5 out of 5 stars
Truly transformational
Reviewed in the United States on May 24, 2025Fantastic book. Any product team should read this.
Sending feedback...Sending feedback...HelpfulThank you for your feedback.Sorry, we failed to record your vote. Please try againThanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - 5 out of 5 stars
Great book
Reviewed in the United States on January 26, 2025Awesome book and well written
One person found this helpfulSending feedback...Sending feedback...HelpfulThank you for your feedback.Sorry, we failed to record your vote. Please try againThanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - 2 out of 5 stars
Long-form ad for a consulting firm
Reviewed in the United States on May 31, 2025I had high hopes for this book based on Marty Cagan’s reputation and background leading “Product Transformations” and founding one of the leading consulting firms in this area. I found it read more like a very long ad for the firm rather than an informative approach to the principles and patterns of a successful change effort. The book is peppered with statements I find both harmful and overly focused on consumer SaaS like (to paraphrase) if you aren’t shipping code every 5 minutes, you aren’t agile. Cagan can do better than this.
2 people found this helpfulSending feedback...Sending feedback...HelpfulThank you for your feedback.Sorry, we failed to record your vote. Please try againThanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - 5 out of 5 stars
Excelente
Reviewed in the United States on January 17, 2026Es una súper herramienta

Es una súper herramienta
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Top reviews from other countries
Ema Freitas5 out of 5 starsGreat book
Reviewed in Italy on December 11, 2024Arrived in time and perfect conditions.
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Jay Patel5 out of 5 starsEssential book for PMs
Reviewed in Canada on September 28, 2025An excellent resource for anyone working in product management or business transformation. The concepts are explained in a practical way, with real-world insights that make them easy to apply. It helped me think differently about strategy, operations, and scaling product teams. Highly recommended for both product leaders and aspiring PMs.
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Kunal Gupta5 out of 5 starspacked with great insights and case studies
Reviewed in the United Kingdom on July 7, 2024I love the principles based approach and elaboration through case studies. Having been part of transformation in my own company, many previous failed attempts and most recent one which is going in the right direction, I can approve all the principles Cagan is sharing. The most important one is that it is very difficult (and even kind of swimming against the flow) to transform from bottom to top. If you get a CEO who is proponent of this way of working everyone else starts falling in line, and people who have always wanted to work in this way start driving the right behaviours with passion and energy.
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Anton2 out of 5 starsToo shallow and few new insights
Reviewed in Sweden on April 18, 2024This is a disappointing sequel to the two former books in the series. Transforming is perhaps the hardest part to get right if one wants to work in a Product operating model, yet this book only serves a few shallow "transformation cases" and equally shallow advice that most smart people can figure out themselves anyways.
The first third of this book is pure repetition, I almost stopped reading. Eventually there's some new stuff but given that it is not detailed or in depth enough, I'd guess that most will find themselves struggle in the transformation process and this book won't help a lot.
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Shiladitya5 out of 5 starsJust amazing !! A bit high priced but its fine
Reviewed in India on May 6, 2024Just amazing !! A bit high priced but its fine.
A treat to read matty for sure !!
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