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  • Transformed: Moving to the Product Operating Model (Silicon Valley Product Group)

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Transformed: Moving to the Product Operating Model (Silicon Valley Product Group)

4.6 out of 5 stars (505)

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Help transform your business and innovate like the world's top tech companies!

In INSPIRED, product thought leader Marty Cagan revealed the best practices and techniques used by the top product teams operating in the product model. Next, EMPOWERED shared the best practices and techniques used by the top product leaders to provide their teams with the kind of environment they need to thrive in the product model.

Yet, the most common question after reading INSPIRED and EMPOWERED has been: "Yes, we want to work this way, but the way we work today is so different, and so deeply ingrained, is it even possible for a company like ours to transform to the product model?"

TRANSFORMED was written to bridge the gap between where most companies are right now and where they need to be. The leaders of these companies know they must transform to compete in an era of rapidly changing enabling technology, but most of them have never operated this way before. 

TRANSFORMED has three big goals:

  • First, the book will educate you with a deep understanding of the product operating model, and what it means to work that way.
  • Second, the book will convince you with detailed case studies of successful transformations, that while difficult, it is absolutely possible for you to transform your company to the product operating model.
  • Third, the book will inspire you with truly impressive case studies of product innovation, showing what you too will be capable of doing once you successfully transform.

TRANSFORMED is written for those driving change, including the senior company leaders―starting with the CEO―as well as the senior executives and stakeholders who need to collaborate with the product teams, the product leaders, the members of the product teams, and all those who either support or depend on these product teams.

Written by best-selling author Marty Cagan and his partners at the Silicon Valley Product Group, TRANSFORMED is filled with real-world examples and proven, practical advice from their decades of experience helping companies move to the product operating model.

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From the brand

Editorial Reviews

From the Inside Flap

TRANSFORMED was written to help companies learn to operate like the best tech-powered companies in the world. This way of working is referred to as the product operating model.

This is not a particular process or methodology or single way of working; it is a set of principles that you’ll find in those companies that believe they should be powering their business with technology.

The goal of TRANSFORMED is to bridge the gap between where most companies are right now, and where they need to be. The leaders of these companies know they need to transform to compete in an era of rapidly changing enabling technology, but most of them have never operated this way before.

TRANSFORMED has three big goals:

  • First, the book will educate you with a deep understanding of the product operating model, and what it means to work that way
  • Second, the book will convince you with detailed case studies of successful transformations, that while difficult, it is absolutely possible for you to transform your company to the product operating model
  • Third, the book will inspire you with truly impressive case studies of product innovation, showing what you too will be capable of doing once you successfully transform

TRANSFORMED is written for those driving change, including the product leaders, the senior company leaders―the CEO and other senior executives and stakeholders who need to collaborate with the product teams―the members of the product teams, and all those who either support or depend on these product teams.

This book is filled with real-world examples and proven, practical advice from decades of experience helping companies move to the product operating model.

From the Back Cover

PRAISE FOR TRANSFORMED

TRANSFORMED should be in the hands of every organizational leader evolving their organization in this post-pandemic world. Marty has captured all the impactful aspects of the product operating model and I can wholeheartedly attest based on my own personal journey in both retail and healthcare, this is a key reference guide moving forward.”
―PRAT VEMANA, Chief Digital and Product Officer, Target

“Marty has been helping set the standard in Product for years with INSPIRED, EMPOWERED, and his work at SVPG. With TRANSFORMED, Marty offers a powerful guide to help companies master the product concepts, overcome the inevitable obstacles of a transformation, and learn from real-world examples of product transformations. This book should be a trusted resource for any company trying to transition to the product model.”
―TYLER TUITE, Chief Product Officer, Carmax

“SVPG understands what most executives don’t. In order to achieve organizational transformation, you must experience a personal transformation. This book will show you how to do both.”
―BRENDAN WOVCHKO, Chief Technology Officer, Ramsey Solutions

“SVPG has already taught us how the product model empowers all companies to better serve their customers. TRANSFORMED now teaches us how to unlock that power in any company despite its industry, product type or past management approach. With this book, we now all have the roadmap needed to transform our businesses into product powerhouses.”
―MICHAEL NEWTON, CEO, Qorium; former VP of Product at Nike

“If you’re looking to understand the importance of a product-first approach to business, this book is a must-read. TRANSFORMED is an inspirational guide through the product model that speaks directly to the non-product executive.”
―MATT BROWN, Chief Financial Officer, Altair Engineering, Inc.

“In an era where technology is the heartbeat of most successful businesses, TRANSFORMED stands out as the essential guide for any company navigating the transition to the product operating model. Marty masterfully demystifies the journey, blending hard-won insights with compelling case studies, making it not only a roadmap for transformation but also an inspiration. Having witnessed countless organizations grapple with this very shift, I can confidently say this book is the beacon they’ve been waiting for. A must-read for anyone serious about harnessing the power of technology to propel their business forward.”
―MIKE FISHER, Former CTO at Etsy

Product details

  • Publisher ‏ : ‎ Wiley
  • Publication date ‏ : ‎ March 12, 2024
  • Edition ‏ : ‎ 1st
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 368 pages
  • ISBN-10 ‏ : ‎ 1119697336
  • ISBN-13 ‏ : ‎ 978-1119697336
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 6.3 x 1.3 x 9.1 inches
  • Best Sellers Rank: #37,246 in Books (See Top 100 in Books)
  • Customer Reviews:
    4.6 out of 5 stars (505)

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Customer reviews

4.6 out of 5 stars
505 global ratings
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No playbook here!  Just hard truths, suggested tactics and company success stories
5 out of 5 stars
No playbook here! Just hard truths, suggested tactics and company success stories
I've just finished this book and I guess you can call me a convert. As I was reading it, I kept thinking, 'Get out of my head, Marty Cagan.' I found it particularly refreshing that this book stresses that the model is conceptual and that there is no one right way to do it. In a world of credentials, consulting, play books and magic bullets promising 'you too can be agile if you follow this particular recipe' this book offers no recipe. Just hard truths, suggested tactics and great examples of companies who have converted to the product operating model and done so successfully. Three seemingly simple things on which to focus that the book then spends several chapters delving into at depth from all angles to help illustrate transformation: --Changing how you build --Changing how you solve problems --Changing how you decide which problems to solve Cagan goes through everything from partnering with the various organizations within your business to transformation tactics, assessment and (key for large organizations), overcoming objections from various stakeholders. This is a great book and great starter for all things product operational model. And the best part? ALWAYS with the customer in mind. Of particular interest to me was Cagan's discussion of 'High Integrity Commitments'-basically mandatory dates by which things must be delivered. Feature factory companies are used to doing this with project plans and stakeholders making commitments that are then handed to feature teams. Not so in this model. Here, we have the team as an active participant in the date setting process, with the attendant opportunity cost of allowing them the runway to commit. And they don't commit if they don't have this runway. This will be a major adjustment for most organizations, but a welcome one for high performing teams who are hungry to solve real customer problems. I was going to stop here, but next up will be 'Empowered' to take the deep dive into culture and how to help coach and drive the transformation.
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Top reviews from the United States

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  • 5 out of 5 stars
    No playbook here! Just hard truths, suggested tactics and company success stories
    Reviewed in the United States on May 9, 2024
    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    I've just finished this book and I guess you can call me a convert. As I was reading it, I kept thinking, 'Get out of my head, Marty Cagan.'

    I found it particularly refreshing that this book stresses that the model is conceptual and that there is no one right way to do it. In a world of credentials, consulting, play books and magic bullets promising 'you too can be agile if you follow this particular recipe' this book offers no recipe. Just hard truths, suggested tactics and great examples of companies who have converted to the product operating model and done so successfully.

    Three seemingly simple things on which to focus that the book then spends several chapters delving into at depth from all angles to help illustrate transformation:

    --Changing how you build

    --Changing how you solve problems

    --Changing how you decide which problems to solve

    Cagan goes through everything from partnering with the various organizations within your business to transformation tactics, assessment and (key for large organizations), overcoming objections from various stakeholders. This is a great book and great starter for all things product operational model. And the best part? ALWAYS with the customer in mind.

    Of particular interest to me was Cagan's discussion of 'High Integrity Commitments'-basically mandatory dates by which things must be delivered. Feature factory companies are used to doing this with project plans and stakeholders making commitments that are then handed to feature teams. Not so in this model. Here, we have the team as an active participant in the date setting process, with the attendant opportunity cost of allowing them the runway to commit. And they don't commit if they don't have this runway. This will be a major adjustment for most organizations, but a welcome one for high performing teams who are hungry to solve real customer problems.

    I was going to stop here, but next up will be 'Empowered' to take the deep dive into culture and how to help coach and drive the transformation.

    No playbook here!  Just hard truths, suggested tactics and company success stories

    I've just finished this book and I guess you can call me a convert. As I was reading it, I kept thinking, 'Get out of my head, Marty Cagan.'

    I found it particularly refreshing that this book stresses that the model is conceptual and that there is no one right way to do it. In a world of credentials, consulting, play books and magic bullets promising 'you too can be agile if you follow this particular recipe' this book offers no recipe. Just hard truths, suggested tactics and great examples of companies who have converted to the product operating model and done so successfully.

    Three seemingly simple things on which to focus that the book then spends several chapters delving into at depth from all angles to help illustrate transformation:

    --Changing how you build

    --Changing how you solve problems

    --Changing how you decide which problems to solve

    Cagan goes through everything from partnering with the various organizations within your business to transformation tactics, assessment and (key for large organizations), overcoming objections from various stakeholders. This is a great book and great starter for all things product operational model. And the best part? ALWAYS with the customer in mind.

    Of particular interest to me was Cagan's discussion of 'High Integrity Commitments'-basically mandatory dates by which things must be delivered. Feature factory companies are used to doing this with project plans and stakeholders making commitments that are then handed to feature teams. Not so in this model. Here, we have the team as an active participant in the date setting process, with the attendant opportunity cost of allowing them the runway to commit. And they don't commit if they don't have this runway. This will be a major adjustment for most organizations, but a welcome one for high performing teams who are hungry to solve real customer problems.

    I was going to stop here, but next up will be 'Empowered' to take the deep dive into culture and how to help coach and drive the transformation.

    4 people found this helpful
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  • 5 out of 5 stars
    Early impressions: practical, clear, and actionable
    Reviewed in the United States on June 26, 2025
    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    I’ve just started the book, but Transformed is already proving to be a comprehensive and thoughtful guide. It challenges how you think about building product teams and scaling organizations. Marty Cagan doesn't just offer theory, he breaks down real, practical principles you can apply in a growing tech company.

    If you're serious about product leadership and want to create empowered teams that deliver real value, this book is worth your time.

    Early impressions: practical, clear, and actionable
    5 out of 5 stars
    Early impressions: practical, clear, and actionable
    Reviewed in the United States on June 26, 2025

    I’ve just started the book, but Transformed is already proving to be a comprehensive and thoughtful guide. It challenges how you think about building product teams and scaling organizations. Marty Cagan doesn't just offer theory, he breaks down real, practical principles you can apply in a growing tech company.

    If you're serious about product leadership and want to create empowered teams that deliver real value, this book is worth your time.

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  • 5 out of 5 stars
    A Worthy Reference for Dramatic Improvements
    Reviewed in the United States on September 1, 2025
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    Full content visible, double tap to read brief content.

    As a member of a stakeholder/feature driven team at my current company, my teammates and I have been discouraged by the command-and-control approach made by those which have only a glimpse of the power of technology.

    This book helps build in the lessons learned in Accelerate, the DevOps Handbook and other leading books for the digital age. Now with a new CTO motivated by this book, there is hope that our activities contribute to the success of our company and to our customers.

    I look forward to the journey my current CTO has planned for us.

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  • 5 out of 5 stars
    This book will make you feel better.
    Reviewed in the United States on December 2, 2024
    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    Is your company is struggling to evolve from a traditional CIO-led IT service organization into a modern product company?

    Read this book. You will feel better. Your organization isn't alone. It will help you articulate your challenges clearly and cohesively across your company. This isn't a blueprint for fixing your org, but it gives you some foundational principles from which to start.

    2 people found this helpful
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  • 5 out of 5 stars
    Truly transformational
    Reviewed in the United States on May 24, 2025
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    Fantastic book. Any product team should read this.

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  • 5 out of 5 stars
    Great book
    Reviewed in the United States on January 26, 2025
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    Full content visible, double tap to read brief content.

    Awesome book and well written

    One person found this helpful
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  • 2 out of 5 stars
    Long-form ad for a consulting firm
    Reviewed in the United States on May 31, 2025
    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    I had high hopes for this book based on Marty Cagan’s reputation and background leading “Product Transformations” and founding one of the leading consulting firms in this area. I found it read more like a very long ad for the firm rather than an informative approach to the principles and patterns of a successful change effort. The book is peppered with statements I find both harmful and overly focused on consumer SaaS like (to paraphrase) if you aren’t shipping code every 5 minutes, you aren’t agile. Cagan can do better than this.

    2 people found this helpful
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  • 5 out of 5 stars
    Excelente
    Reviewed in the United States on January 17, 2026
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    Es una súper herramienta

    Excelente
    5 out of 5 stars
    Excelente
    Reviewed in the United States on January 17, 2026

    Es una súper herramienta

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    Translated from Spanish by Amazon
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Top reviews from other countries

  • 5 out of 5 stars
    Great book
    Reviewed in Italy on December 11, 2024
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    Arrived in time and perfect conditions.

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  • 5 out of 5 stars
    Essential book for PMs
    Reviewed in Canada on September 28, 2025
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    An excellent resource for anyone working in product management or business transformation. The concepts are explained in a practical way, with real-world insights that make them easy to apply. It helped me think differently about strategy, operations, and scaling product teams. Highly recommended for both product leaders and aspiring PMs.

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  • 5 out of 5 stars
    packed with great insights and case studies
    Reviewed in the United Kingdom on July 7, 2024
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    I love the principles based approach and elaboration through case studies. Having been part of transformation in my own company, many previous failed attempts and most recent one which is going in the right direction, I can approve all the principles Cagan is sharing. The most important one is that it is very difficult (and even kind of swimming against the flow) to transform from bottom to top. If you get a CEO who is proponent of this way of working everyone else starts falling in line, and people who have always wanted to work in this way start driving the right behaviours with passion and energy.

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  • 2 out of 5 stars
    Too shallow and few new insights
    Reviewed in Sweden on April 18, 2024
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    This is a disappointing sequel to the two former books in the series. Transforming is perhaps the hardest part to get right if one wants to work in a Product operating model, yet this book only serves a few shallow "transformation cases" and equally shallow advice that most smart people can figure out themselves anyways.

    The first third of this book is pure repetition, I almost stopped reading. Eventually there's some new stuff but given that it is not detailed or in depth enough, I'd guess that most will find themselves struggle in the transformation process and this book won't help a lot.

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  • 5 out of 5 stars
    Just amazing !! A bit high priced but its fine
    Reviewed in India on May 6, 2024
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    Just amazing !! A bit high priced but its fine.

    A treat to read matty for sure !!

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