# Sitejabber Scraper (`cerridwen/sitejabber-scraper`) Actor

Scrape consumer reviews & company listings from Sitejabber.com. Proxy-free Cloudflare bypass with curl\_cffi — no Playwright needed. Extracts ratings, review text, reviewer profiles, locations, and helpful votes. Perfect for sentiment analysis and brand monitoring.

- **URL**: https://apify.com/cerridwen/sitejabber-scraper.md
- **Developed by:** [Cerridwen](https://apify.com/cerridwen) (community)
- **Categories:** Developer tools, Automation, Other
- **Stats:** 8 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $1.50 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Sitejabber Scraper — Consumer Reviews & Companies 🚀

> **⚡ Proxy-free, Cloudflare-free.** Pure `curl_cffi` TLS fingerprinting — no expensive residential proxies or headless browsers needed.

***

### 🔥 Two Powerful Modes

#### ⭐ Reviews Mode

Scrape **full consumer reviews** for any company on Sitejabber.

- 📊 **12 data points per review** — rating, title, body, date, reviewer name, profile URL, location, helpful votes
- 📈 **Company aggregate data** — overall rating + total review count included with every review
- 📄 **Auto-pagination** — scrapes through all pages automatically

#### 📂 Category Mode

Browse Sitejabber categories and list companies.

- **10+ categories** — Shopping, Travel, Beauty, Education, Food & Drink, and more
- Extracts company name, website domain, and Sitejabber profile link

***

### 🛠 Input Configuration

| Field | Type | Default | Description |
|-------|------|---------|-------------|
| `mode` | String | `reviews` | `reviews` or `category` |
| `startUrls` | Array | — | Sitejabber URLs |
| `maxItems` | Integer | `100` | Max results. `0` = unlimited |

#### Example: Scrape Reviews

```json
{
  "mode": "reviews",
  "startUrls": [{ "url": "https://www.sitejabber.com/reviews/amazon.com" }],
  "maxItems": 100
}
```

#### Example: Browse Category

```json
{
  "mode": "category",
  "startUrls": [{ "url": "https://www.sitejabber.com/categories/shopping" }],
  "maxItems": 50
}
```

***

### 📤 Output Examples

#### Reviews Mode

```json
{
  "companyName": "Amazon",
  "companyRating": "2.6",
  "companyReviewCount": 11105,
  "reviewerName": "B F.",
  "reviewerUrl": "https://www.smartcustomer.com/users/bf447",
  "reviewerLocation": "California",
  "rating": "1.0",
  "title": "Here is the proof that people are being blocked from using chat",
  "body": "After you click to try to use the chat option on amazon...",
  "date": "2026-2-26",
  "helpfulVotes": 1,
  "url": "https://www.smartcustomer.com/reviews/amazon.com#40087"
}
```

#### Category Mode

```json
{
  "companyName": "Chicme",
  "website": "https://chicme.com/",
  "url": "https://www.sitejabber.com/reviews/chicme.com"
}
```

***

### 💰 Why This Scraper Is Cheaper

| | This Scraper | Typical Scrapers |
|---|---|---|
| **Technology** | `curl_cffi` (pure HTTP) | Playwright / Puppeteer |
| **Proxy Required** | ❌ None | ✅ Residential ($$$) |
| **Speed** | ~20 reviews/sec | ~3 reviews/sec |
| **Memory** | 256 MB | 2-4 GB |

Built with raw TLS fingerprinting — no bloated browser engine, no expensive proxy bills.

***

### 🤝 Use Cases

- **Brand monitoring** — Track what customers say about you or competitors
- **Sentiment analysis** — Feed review data into NLP pipelines
- **Lead generation** — Discover companies in specific categories
- **Market research** — Compare ratings across industries

# Actor input Schema

## `mode` (type: `string`):

Choose 'reviews' to extract reviews for a company, or 'category' to list companies in a category.

## `startUrls` (type: `array`):

Sitejabber URLs. Reviews: /reviews/amazon.com — Category: /categories/shopping

## `maxItems` (type: `integer`):

Maximum number of items to scrape. Set to 0 for unlimited.

## Actor input object example

```json
{
  "mode": "reviews",
  "startUrls": [
    {
      "url": "https://www.sitejabber.com/reviews/amazon.com"
    }
  ],
  "maxItems": 100
}
```

# Actor output Schema

## `results` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {};

// Run the Actor and wait for it to finish
const run = await client.actor("cerridwen/sitejabber-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {}

# Run the Actor and wait for it to finish
run = client.actor("cerridwen/sitejabber-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{}' |
apify call cerridwen/sitejabber-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,cerridwen/sitejabber-scraper"
        }
    }
}

```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/ytJEOvlQZrD3a3m0x/builds/dGgnciguwkeUCRlbn/openapi.json