# Trustpilot Reviews Scraper (`nifty.codes/trustpilot-reviews-scraper`) Actor

Extract reviews from Trustpilot company profile pages including ratings, text, and reviewer details. Powered by Trustpilot Scraper.

- **URL**: https://apify.com/nifty.codes/trustpilot-reviews-scraper.md
- **Developed by:** [Nifty](https://apify.com/nifty.codes) (community)
- **Categories:** Marketing, Business
- **Stats:** 4 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $2.00 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

This actor extracts Reviews from Trustpilot company review pages. It collects review content, ratings, and metadata from any public company profile. The data includes reviewer details and company responses.

***

#### Want more from Trustpilot?

This actor covers Reviews only. The full **Trustpilot Scraper** browser extension also includes **Companies, Reviews** with unlimited personal use, real-time scraping with your logged-in sessions, CSV/Excel/JSON export, field customization, and scheduled monitoring.

**[Get the Trustpilot Scraper extension](https://nifty.codes/e/trustpilot-scraper?utm_source=apify\&utm_medium=actor_readme\&utm_content=trustpilot-reviews-scraper)**

***

#### Data Fields

| Field Name | Description | Example |
| --- | --- | --- |
| Review Title | The headline of the review | Great service and fast delivery |
| Review Text | The main body of the review | I ordered a laptop and it arrived in two days. |
| Review Rating | Star rating from 1 to 5 | 5 |
| Review Date | Date the review was posted | 2023-10-15T10:30:00Z |
| Review Language | Language code of the review | en |
| Review Likes | Number of helpful votes | 3 |
| Review Verified | Whether the review is verified | true |
| Review Source | The platform source of the review | organic |
| Review Source Name | Name of the source platform | Trustpilot |
| Review Experience Date | Date the customer experience occurred | 2023-10-12T00:00:00Z |
| Review Updated Date | Date the review was last edited | 2023-10-16T08:00:00Z |
| Reviewer Name | Name of the person who wrote the review | John Doe |
| Reviewer Image | URL to the reviewer profile image | https://user-images.trustpilot.com/123.jpg |
| Reviewer Country | Country code of the reviewer | US |
| Reviewer Review Count | Total reviews written by this user | 12 |
| Company Reply | Text of the company response | Thank you for your feedback! |
| Company Reply Date | Date the company responded | 2023-10-16T12:00:00Z |

#### Input

- `urls`: Array of Trustpilot company review page URLs.
- `maxItems`: Maximum number of reviews to extract per URL. Default is 100.

#### Example Input

```json
{
  "urls": ["https://www.trustpilot.com/review/example.com"],
  "maxItems": 50
}
```

#### Example Output

```json
[
  {
    "reviewTitle": "Excellent Support",
    "reviewText": "The support team helped me resolve my issue quickly.",
    "reviewRating": 5,
    "reviewDate": "2023-11-01T14:20:00Z",
    "reviewLanguage": "en",
    "reviewLikes": 2,
    "reviewVerified": true,
    "reviewSource": "invitation",
    "reviewSourceName": "Trustpilot",
    "reviewExperienceDate": "2023-10-30T00:00:00Z",
    "reviewUpdatedDate": null,
    "reviewerName": "Alice Smith",
    "reviewerImage": "https://user-images.trustpilot.com/a1.jpg",
    "reviewerCountry": "GB",
    "reviewerReviewCount": 5,
    "companyReply": "We are glad we could help, Alice!",
    "companyReplyDate": "2023-11-02T09:00:00Z"
  },
  {
    "reviewTitle": "Slow shipping",
    "reviewText": "It took a week longer than expected to arrive.",
    "reviewRating": 3,
    "reviewDate": "2023-10-28T11:10:00Z",
    "reviewLanguage": "en",
    "reviewLikes": 0,
    "reviewVerified": true,
    "reviewSource": "organic",
    "reviewSourceName": "Trustpilot",
    "reviewExperienceDate": "2023-10-20T00:00:00Z",
    "reviewUpdatedDate": "2023-10-29T15:00:00Z",
    "reviewerName": "Bob Jones",
    "reviewerImage": null,
    "reviewerCountry": "US",
    "reviewerReviewCount": 1,
    "companyReply": "Sorry for the delay, Bob. We are working on it.",
    "companyReplyDate": "2023-10-30T10:00:00Z"
  }
]
```

#### Disclaimer

This tool extracts publicly available data. Users are responsible for compliance with applicable terms of service.

# Actor input Schema

## `urls` (type: `array`):

URLs to scrape. Must match: trustpilot.com

## `maxItems` (type: `integer`):

Maximum number of items to extract per URL

## `enablePagination` (type: `boolean`):

Load more results beyond the first page.

## `maxPages` (type: `integer`):

Maximum number of pagination actions (pages, scrolls, or loads)

## Actor input object example

```json
{
  "urls": [
    "https://www.trustpilot.com/review/amazon.com"
  ],
  "maxItems": 100,
  "enablePagination": true,
  "maxPages": 1
}
```

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {};

// Run the Actor and wait for it to finish
const run = await client.actor("nifty.codes/trustpilot-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {}

# Run the Actor and wait for it to finish
run = client.actor("nifty.codes/trustpilot-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{}' |
apify call nifty.codes/trustpilot-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,nifty.codes/trustpilot-reviews-scraper"
        }
    }
}

```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/4IUyHJjugg9DkSkxB/builds/yZT2UYvnHaxT3VYsd/openapi.json