# TrustRadius B2B Software Products & Reviews Scraper (`scrapers_lat/trustradius-reviews-scraper`) Actor Search TrustRadius or browse a whole category to get B2B software products with TR score, review count, vendor, categories, pricing, features and top reviews (grade, rating, reviewer role, industry, company size). For market research and lead-gen. Export to JSON, CSV or Excel. - **URL**: https://apify.com/scrapers\_lat/trustradius-reviews-scraper.md - **Developed by:** [Scrapers Lat](https://apify.com/scrapers_lat) (community) - **Categories:** Lead generation, Developer tools - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $6.80 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have. Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event ## What's an Apify Actor? Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. - **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use). - **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`. - **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`. - **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`. - **Any other language** — the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README [![TrustRadius Software Products & Ratings Scraper](https://scrapers.lat/banners/trustradius-reviews-scraper.png)](https://console.apify.com/actors/YmJDnUtltJdte9Jy3/input) ## TrustRadius Software Products & Ratings Scraper Here is one real result, with every field the actor returns: ```json { "productName": "Bigin by Zoho CRM", "vendor": "Zoho", "category": "Customer Relationship Management (CRM)", "categorySlug": "crm", "trScore": 8.8, "ratingOutOf": 10, "reviewCount": 282, "startingPriceUsd": 9, "description": null, "topPros": [ "Zoho social", "Social media", "Lead management", "Offers tools", "Customer relationship management", "Customizable reports", "Different social media", "Data visualization" ], "topCons": [ "Share files", "Google calendar", "User friendly", "No training", "Apple products", "Advanced functionality", "Training is required", "External applications" ], "featureRatingsCount": 19, "logoUrl": "https://media.trustradius.com/product-logos/Vg/Cf/I7GO6PQGPZSO-180x180.JPEG", "productSlug": "bigin-by-zoho-crm", "productUrl": "https://www.trustradius.com/products/bigin-by-zoho-crm", "reviewsUrl": "https://www.trustradius.com/products/bigin-by-zoho-crm/reviews", "source": "TrustRadius (B2B software reviews)", "observedAt": "2026-08-06T17:26:09.754Z" } ``` The most complete TrustRadius software catalog scraper available. It returns every field a TrustRadius category listing exposes for each product, plus derived fields such as review-count signals and aggregated pros and cons themes, and gives you three filters to target exactly the products you need. **📥 [Input](https://apify.com/scrapers_lat/trustradius-reviews-scraper/input-schema) · 📤 [Output](https://apify.com/scrapers_lat/trustradius-reviews-scraper/output-schema) · 💰 [Pricing](https://apify.com/scrapers_lat/trustradius-reviews-scraper/pricing) · ▶️ [Examples](https://apify.com/scrapers_lat/trustradius-reviews-scraper/examples)** ![Apify](https://img.shields.io/badge/Platform-Apify-1CE1CE?logo=apify\&logoColor=white) ![Coverage](https://img.shields.io/badge/Coverage-B2B%20software-blue) ![Output](https://img.shields.io/badge/Output-JSON%20%7C%20CSV%20%7C%20Excel-orange) ![Billing](https://img.shields.io/badge/Billing-Pay%20per%20result-brightgreen) ### Table of contents - [What it does](#what-it-does) - [Quickstart](#quickstart) - [Input reference](#input-reference) - [Output reference](#output-reference) - [Example output record](#example-output-record) - [Run via API and CLI](#run-via-api-and-cli) - [Fetch results](#fetch-results) - [Billing and limits](#billing-and-limits) - [FAQ and troubleshooting](#faq-and-troubleshooting) ### What it does The actor loads one or more TrustRadius software category listings, reads every product on the page, and writes one normalized record per product to the run's dataset. Each record carries the product identity (name, vendor, category, slug and profile URL), its ratings (TrustRadius score out of 10 and review count), the starting price when the vendor has published one, and aggregated pros and cons themes drawn from reviews. Missing source values are returned as `null`, and every record carries an `observedAt` timestamp so you can tell how fresh it is. You point the actor at TrustRadius category slugs (the part after `/categories/` in a category URL), and it collects the products listed in each. Category names such as `Project Management` are converted to slugs automatically. ### Quickstart Open the actor, paste this into the input, and press Run. It returns up to 10 CRM products with their ratings, review counts and pros and cons. ```json { "categories": ["crm"], "maxProducts": 10 } ``` Pass several categories in one run, for example `["crm", "project-management", "marketing-automation"]`. Add `minRating` and `minReviewCount` to keep only the strongest products. ### Input reference | Field | Type | Required | Default | Description | |---|---|---|---|---| | `categories` | string\[] | yes | `["crm"]` | One or more TrustRadius category slugs to browse (the part after `/categories/` in a category URL), for example `crm`, `project-management`, `marketing-automation`, `business-intelligence-bi`. One run scrapes every category listed. Plain category names are accepted and converted to slugs. | | `minRating` | integer | no | (any) | Keep only products whose TrustRadius score (0 to 10) is at least this value. | | `minReviewCount` | integer | no | (any) | Keep only products with at least this many reviews. | | `maxProducts` | integer | no | `25` | Maximum number of products to return across all categories. Free Apify plans are capped at 10 per run. | If you pass no category, the actor writes a single item with a populated `error` field asking for at least one category. ### Output reference One dataset item per product. Types: `string`, `number`, `integer`, `string[]`, or `null` when the source value is absent. | Field | Type | Description | |---|---|---| | `productName` | string | Product name. | | `vendor` | string | Vendor or brand behind the product. | | `category` | string | Category display name, for example `Customer Relationship Management (CRM)`. | | `categorySlug` | string | Category slug used for the run. | | `trScore` | number | TrustRadius score from 0 to 10. | | `ratingOutOf` | number | Rating scale maximum (always `10`). | | `reviewCount` | integer | Number of reviews on the product. | | `startingPriceUsd` | number | Starting price in USD when published on the profile, else `null`. | | `description` | string | Short product description when published, else `null`. | | `topPros` | string\[] | Aggregated positive themes drawn from reviews, when published. Empty array when none. | | `topCons` | string\[] | Aggregated negative themes drawn from reviews, when published. Empty array when none. | | `featureRatingsCount` | integer | Number of rated product features, else `null`. | | `logoUrl` | string | Product logo image URL. | | `productSlug` | string | Product slug. | | `productUrl` | string | Product profile URL. | | `reviewsUrl` | string | Product reviews page URL. | | `source` | string | Data source label. | | `observedAt` | string | ISO 8601 timestamp of when the record was collected. | | `error` | string | Present only on a failed run: a single item with a populated `error` field is written instead. | ### Example output record Real record from a live run (input `{"categories": ["crm"], "maxProducts": 12}`): ```json { "productName": "Bigin by Zoho CRM", "vendor": "Zoho", "category": "Customer Relationship Management (CRM)", "categorySlug": "crm", "trScore": 8.8, "ratingOutOf": 10, "reviewCount": 282, "startingPriceUsd": 9, "description": null, "topPros": ["Zoho social", "Social media", "Lead management", "Offers tools"], "topCons": ["Share files", "Google calendar", "User friendly", "No training"], "featureRatingsCount": 19, "logoUrl": "https://media.trustradius.com/product-logos/Vg/Cf/I7GO6PQGPZSO-180x180.JPEG", "productSlug": "bigin-by-zoho-crm", "productUrl": "https://www.trustradius.com/products/bigin-by-zoho-crm", "reviewsUrl": "https://www.trustradius.com/products/bigin-by-zoho-crm/reviews", "source": "TrustRadius (B2B software reviews)", "observedAt": "2026-08-06T17:26:09.754Z" } ``` The `topPros` and `topCons` arrays are trimmed to the first four themes here for brevity; live records return up to eight of each. All values are real and unmodified. ### Run via API and CLI Start a run and wait for it to finish, then read the dataset. Replace `` with your Apify API token. Run synchronously and get dataset items in one call: ```bash curl -X POST "https://api.apify.com/v2/acts/scrapers_lat~trustradius-reviews-scraper/run-sync-get-dataset-items?token=%3CTOKEN%3E" \ -H "Content-Type: application/json" \ -d '{"categories":["crm","project-management"],"minRating":8,"maxProducts":25}' ``` Start a run asynchronously: ```bash curl -X POST "https://api.apify.com/v2/acts/scrapers_lat~trustradius-reviews-scraper/runs?token=%3CTOKEN%3E" \ -H "Content-Type: application/json" \ -d '{"categories":["marketing-automation"],"minReviewCount":50,"maxProducts":100}' ``` Apify CLI: ```bash apify call scrapers_lat/trustradius-reviews-scraper \ --input '{"categories":["crm"],"maxProducts":10}' ``` ### Fetch results Every run writes to a dataset. Fetch items as JSON, CSV, or Excel by changing `format`: ```bash ## JSON curl "https://api.apify.com/v2/datasets/%3CDATASET_ID%3E/items?token=%3CTOKEN%3E&clean=true&format=json" ## CSV curl "https://api.apify.com/v2/datasets/%3CDATASET_ID%3E/items?token=%3CTOKEN%3E&clean=true&format=csv" ## Paginate large datasets curl "https://api.apify.com/v2/datasets/%3CDATASET_ID%3E/items?token=%3CTOKEN%3E&offset=1000&limit=1000" ``` `` is returned as `defaultDatasetId` in the run object. Use `offset` and `limit` to page through large result sets. `clean=true` drops empty and internal fields. ### Billing and limits - **Pay per result.** You are charged per record returned (`result` event). See the [pricing tab](https://apify.com/scrapers_lat/trustradius-reviews-scraper/pricing) for the current per-result price. - **No charge on failure.** If a run errors, the actor writes a single item with a populated `error` field and does not charge for it. Empty runs cost nothing. - **Spend cap respected.** Set `maxTotalChargeUsd` on the run; once reached, the actor stops emitting and charging further billable results. - **Free Apify plans** are capped at 10 records per run. Upgrade for higher `maxProducts`. - **No API key or login required.** The actor reads only publicly available product listing data. ### FAQ and troubleshooting **A run returned 0 records. Why?** The category slug matched no listing, or your `minRating` / `minReviewCount` filters excluded everything. Confirm the slug from a TrustRadius category URL and loosen the filters. Zero-result runs are not charged. **How do I choose categories?** Use the slug from a TrustRadius category URL (the part after `/categories/`), for example `crm` from `trustradius.com/categories/crm`. You can also pass a plain name such as `Project Management` and it is converted to a slug. **Does every product include pricing and pros and cons?** No. `startingPriceUsd`, `topPros`, `topCons` and `description` are returned only when the vendor has published them on the profile. Missing values are returned as `null` or an empty array, never invented. **Can I scrape several categories at once?** Yes. Pass an array of slugs in `categories`; the actor collects products across all of them up to `maxProducts`. **How fresh is the data?** Every record is read live at run time and carries an `observedAt` timestamp. **Is this an official TrustRadius tool?** No. This actor is independent and has no affiliation with TrustRadius. It reads only data that is publicly available on TrustRadius product listings. Use the results in accordance with the source's terms. ### Related scrapers - [Trustpilot Company Reviews & Ratings Scraper](https://apify.com/scrapers_lat/trustpilot-scraper): consumer reviews and ratings by company. - [G2 Software Reviews Scraper](https://apify.com/scrapers_lat/g2-software-reviews-scraper): B2B software ratings and reviews from G2. - [Capterra Software Reviews Scraper](https://apify.com/scrapers_lat/capterra-scraper): software listings, ratings and reviews from Capterra. - [Product Hunt Products, Upvotes & Makers Scraper](https://apify.com/scrapers_lat/product-hunt-scraper): product launches, upvotes and makers. - [Crunchbase Company Profile & Funding Scraper](https://apify.com/scrapers_lat/crunchbase-scraper): company profiles and funding data. ### More scrapers at scrapers.lat Built and maintained by [scrapers.lat](https://scrapers.lat), where we publish scrapers for US and Latin American public platforms: company registries, government data, finance, e-commerce and more. Browse the catalog or request a custom scraper at [scrapers.lat](https://scrapers.lat). *** > Independent tool, not affiliated with TrustRadius. Accesses only publicly available product listing data. Use in accordance with the source's terms. # Actor input Schema ## `categories` (type: `array`): One or more TrustRadius software category slugs to browse (the part after /categories/ in a category URL). One run scrapes every category, for example \["crm", "project-management", "marketing-automation", "business-intelligence-bi"]. Category names also work and are converted to slugs. ## `minRating` (type: `integer`): Optional. Keep only products whose TrustRadius score (0-10) is at least this value. ## `minReviewCount` (type: `integer`): Optional. Keep only products with at least this many reviews. ## `maxProducts` (type: `integer`): Maximum number of products to return across all categories. ## Actor input object example ```json { "categories": [ "crm" ], "maxProducts": 25 } ``` # Actor output Schema ## `results` (type: `string`): No description # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "categories": [ "crm" ], "maxProducts": 25 }; // Run the Actor and wait for it to finish const run = await client.actor("scrapers_lat/trustradius-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "categories": ["crm"], "maxProducts": 25, } # Run the Actor and wait for it to finish run = client.actor("scrapers_lat/trustradius-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}") for item in client.dataset(run.default_dataset_id).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "categories": [ "crm" ], "maxProducts": 25 }' | apify call scrapers_lat/trustradius-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "type": "http", "url": "https://mcp.apify.com/?tools=fetch-actor-details,scrapers_lat/trustradius-reviews-scraper" } } } ``` The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer ` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations). ## OpenAPI specification Download the OpenAPI definition: https://api.apify.com/v2/actors/YmJDnUtltJdte9Jy3/builds/0oH5q55svo1flQthK/openapi.json