# Ecommerce Return Policy Extractor (`seeb/ecommerce-return-policy-extractor`) Actor

Extract buyer-facing return windows, refund methods, exclusions, and shipping responsibility.

- **URL**: https://apify.com/seeb/ecommerce-return-policy-extractor.md
- **Developed by:** [Techionik](https://apify.com/seeb) (community)
- **Categories:** E-commerce
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

$25.00 / 1,000 dataset items

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Ecommerce Return Policy Extractor

Pull the return-policy details shoppers and ecommerce operators actually care about.

### Who Uses It

Ecommerce operators, CX teams, marketplace sellers, agencies, and policy analysts.

### Why It Is Useful

This actor does not save a generic web-scrape dump. It saves a compact dataset shaped around one business job, so the output is easier to review, export, and plug into research workflows.

### Input

- `startUrls` - Public pages to inspect.
- `logLines` - Pasted snippets for fast tests or sources that do not need crawling.
- `maxPagesPerStartUrl` - Same-domain pages to inspect from each URL.
- `maxResults` - Maximum clean rows to save, capped at 20.
- `proxyConfiguration` - Optional Apify proxy settings.

### Output Fields

- `returnRule` - Main return-policy rule in plain language.
- `returnWindow` - Detected return window.
- `refundChannel` - Refund method such as original payment, store credit, exchange, or refund mention.
- `returnShippingParty` - Who appears responsible for return shipping.
- `exclusion` - Policy exception such as final sale, restocking fee, or receipt requirement.
- `customerImpact` - Plain-English impact on the shopper.
- `policyUrl` - Return policy source URL.

### Example Output

```json
{
    "returnRule": "Returns accepted within 30 days with receipt.",
    "returnWindow": "30 days",
    "refundChannel": "original payment",
    "returnShippingParty": "customer pays",
    "exclusion": "final sale items excluded",
    "customerImpact": "Customer must keep receipt and may pay shipping.",
    "policyUrl": "https://example.com/returns"
}
```

### Use Cases

- Compare return windows across stores.
- Find shipping responsibility and refund method quickly.
- Audit policy exceptions such as final sale or restocking fees.

### Limits

The actor works best with public pages or focused pasted snippets. Login walls, CAPTCHA, heavy anti-bot protection, and very noisy pages can reduce result quality.

### Pricing

Recommended pricing is paid per saved dataset item, so users pay for useful rows instead of empty page visits.

# Actor input Schema

## `startUrls` (type: `array`):

Add return-policy pages or paste policy paragraphs.

## `logLines` (type: `array`):

Add return-policy pages or paste policy paragraphs.

## `maxPagesPerStartUrl` (type: `integer`):

How many same-domain pages to inspect from each start URL.

## `maxResults` (type: `integer`):

Maximum clean rows to save. Capped at 20 to keep outputs focused.

## `proxyConfiguration` (type: `object`):

Optional Apify proxy settings. Most public pages work without proxy.

## Actor input object example

```json
{
  "startUrls": [
    {
      "url": "https://www.allbirds.com/pages/returns"
    },
    {
      "url": "https://www.gymshark.com/pages/returns-policy"
    }
  ],
  "logLines": [],
  "maxPagesPerStartUrl": 1,
  "maxResults": 20,
  "proxyConfiguration": {
    "useApifyProxy": false
  }
}
```

# Actor output Schema

## `results` (type: `string`):

No description

## `runSummary` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "startUrls": [
        {
            "url": "https://www.allbirds.com/pages/returns"
        },
        {
            "url": "https://www.gymshark.com/pages/returns-policy"
        }
    ]
};

// Run the Actor and wait for it to finish
const run = await client.actor("seeb/ecommerce-return-policy-extractor").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = { "startUrls": [
        { "url": "https://www.allbirds.com/pages/returns" },
        { "url": "https://www.gymshark.com/pages/returns-policy" },
    ] }

# Run the Actor and wait for it to finish
run = client.actor("seeb/ecommerce-return-policy-extractor").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "startUrls": [
    {
      "url": "https://www.allbirds.com/pages/returns"
    },
    {
      "url": "https://www.gymshark.com/pages/returns-policy"
    }
  ]
}' |
apify call seeb/ecommerce-return-policy-extractor --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,seeb/ecommerce-return-policy-extractor"
        }
    }
}

```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/4OeXqExhVymX62brG/builds/OKI5DfrnU03OUwBS0/openapi.json