I would like to commend the employees of Apple. I was having some technical difficulties with my iphone11. So first I contacted their customer service via twitter. Their response was quick whenever i follow their instructions on how I can troubleshoot the problems and give them updates about it. However, I cant really solve the problem on my own despite all the Recommendations by their customer service, so I went to the Apple store here in Macau. Mr. Timothy, together with his co-employees at the store were very accommodating, they even made sure I was not getting bored while waiting for them to identify the cause of problem of my Iphone. After a few minutes, they discovered that it was a software problem, and since I bought the Iphone at their store not a long time ago, they change my Iphone into a newer one because it's still covered under the warranty. Kudos to Apple's good customer service and Thank you!

So basically I got my IPAD AIR 4TH GENERATION on 2022 and the month was like September ( I don’t know the date) and I unboxed it at the time 3:00 pm and my parents are recording me! I was full of happiness or attack of happiness🤪😂 but sadly..a few days later.. my dad decide to limit my iPad… because I was too addiction of it… but, there is some apps that are opened! If only I didn’t make that move then I would be playing toca Boca, Roblox, PKXD, and more game apps.. but today? I now wanted to have a iPad Pro 13! It’s way much bigger and yeah, I don’t care if it’s heavy…but At least I have the bigger one! So… Maybe… my dad will buy me the iPad Pro 13 someday… or buy it for my birthday with Apple Pencil.. but hey👋 I was surprised that even an iPhone, or iPad are old.. it’s still updated! Thank you Apple for not scamming! Keep it up! Don’t let those…* Apple haters* get to you! Never give up! Believe yourself! You got this!😇😊😁

♥️First time to use this apple store was I think 3-5 months ago when those days were still running so normal, before covid19 hit the world and changed our lives with fears and locked ourselves at home to keep safe. I did not wait too long for the item I ordered to be shipped that fast. I never expected it will come early before it’s due. I was so happy and it’s so so so legit. Hands down to their courier 🚚 my parcel 📦 arrived well packed, no damage not even a single scratch. I’m so happy with the service I got. I just want to say THANK YOU!!! 🙏🏻🙏🏻🙏🏻. Will order again soon. 🍏🍎

Not all people are keen for the latest tech, b4 we were so computer wizard but we are seniors already & all we need are just facebook, msgr, phone calls & text msgs… we are no longer interested with those complicated things in our life, maybe i won’t no longer update my iphone for another high tech sigh 😤 we no longer enjoy it but full of hardship re plenty of updates we don’t all understood sigh 😤 now while fbing a pop up window appeared that i have 8-viruses and need to click below… i thought Apple can withstands the most horrible virus so we dont need to install Norton, Total AV etc then if i wont click, all my apps files iphone will be destroyed grrrr… sending us THREATS why? All my iphone even during Steve Jobs are still in good shape from iphone 4s to XS max 13 promax 14 pro, in great shape, no scratches etc coz very careful with my gadgets so if this iphone 15 promax will be destroyed by virus, you’ll fix if and replace it ok