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Virtual Communities and Wellbeing: A Systematic Literature Review and Recommendations for Future Research

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Digital Economy. Emerging Technologies and Business Innovation (ICDEc 2021)

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Abstract

Different from the traditional communities, virtual communities have allowed people more geographically dispersed with diverse needs and interests to interact online. This phenomenon has dragged researchers’ attention from various perspectives: Nevertheless, a major interest was shown towards virtual communities and their relation to wellbeing. The purpose of this research is to carry out a review of literature related to virtual communities and their wellbeing, using data from 29 retained relevant papers from 2015 till January 2021. The methodology was based on key words and similar keywords’ combinations, and content analysis. The key findings showed that the area of research in concern is still at its early stages due to the limited number of papers. However, an emerging trend was revealed with publications’ increase in 2020. Four types of methods were used in the papers. Those include quantitative, qualitative, mixed, and review techniques. Findings on the relationship between virtual communities and wellbeing indicated a rather positive link, with a focus on wellbeing+ and health+ pairwise, more particularly in 2020. The main research fields were healthcare, computer science/technology, social science, and marketing management research. Interdisciplinarity of the research fields was also highlighted. The results revealed several support tools used in different platforms which served to propose relevant orientation for future research in the area of interest.

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Notes

  1. 1.

    http://www.oxforddictionaries.com.

  2. 2.

    https://dictionary.cambridge.org/dictionary/english/comfort.

  3. 3.

    http://www.oxforddictionaries.com.

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  1. Higher School of Digital Economy (ESEN), University of Manouba, Manouba, Tunisia

    Zeineb Ayachi & Rim Jallouli

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  1. Zeineb Ayachi
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  2. Rim Jallouli
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Editors and Affiliations

  1. University of Manouba, Manouba, Tunisia

    Rim Jallouli

  2. University of Manouba, Manouba, Tunisia

    Mohamed Anis Bach Tobji

  3. University of Quebec at Chicoutimi, Chicoutimi, QC, Canada

    Hamid Mcheick

  4. Tallinn University of Technology, Tallinn, Estonia

    Gunnar Piho

Appendix

Appendix

Topic

Authors

Virtual landscape visualization

Harwood et al. (2015)

Benefits and pitfalls of building large online “friend” networks

Best et al. (2015)

Interdependence and network convergence

Teng (2015)

Relational boycott in virtual social networks

Cruz & Botelho (2015)

Sentiment analysis

Bu et al. (2016)

The potential importance of the likes and comments on one’s Facebook status

Zell & Moeller (2017)

Consumer participation in virtual communities

Lowe & Johnson (2017)

Reducing intergroup hostility in virtual communities

Mancini et al. (2018)

Cultivating virtual communities of practice framework

Sartori et al. (2018)

Virtual space emotional support

Zhao & Basnyat (2018)

Web-based mindfulness training

Hearn et al. (2018)

Semantic interpretations of tags

Shi et al. (2019)

Privacy and security issues on online social networks

Moustaka et al. (2019); O’Brien et al. (2019)

Therapeutic effect of social networks

Heartley et al. (2019)

Embeddedness and engagement in virtual communities

Chi et al. (2019)

Gender differences and wellbeing values in adolescent online shopping

Sramova & Pavelka (2019)

Digital gaming and its impact on players’ wellbeing during Covid-19

Oe (2020)

Time sensitive information and best practices program evaluation

Lingum et al. (2020)

Overwhelming effect of online meetings on Gastrointestinal physicians as a result of limiting free movement due to Covid-19

Albéniz et al. (2020)

Alleviating interpersonal violence in adolescents

Adkins & Selkie (2020),

Managing stressors imposed on specific communities, more specifically the LGBTQ + community online and offline

Wagaman et al. (2020)

Accessing addiction recovery

Bliuc et al. (2020)

Improving child anxiety and depression

Sim et al. (2020)

Concern about older adults living in residential aged care

Baker et al. (2020)

Evaluation and exploitation of collaboration in digital health solutions

Bul et al. (2020)

Psychological outcomes emerging from interactions on social networking sites

Raza et al. (2020)

Subjective wellbeing acquired through digitalization of skills

Fahmi & Sari (2020)

Digitalized social support in the healthcare environment

Wang (2021)

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Ayachi, Z., Jallouli, R. (2021). Virtual Communities and Wellbeing: A Systematic Literature Review and Recommendations for Future Research. In: Jallouli, R., Bach Tobji, M.A., Mcheick, H., Piho, G. (eds) Digital Economy. Emerging Technologies and Business Innovation. ICDEc 2021. Lecture Notes in Business Information Processing, vol 431. Springer, Cham. https://doi.org/10.1007/978-3-030-92909-1_5

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  • DOI: https://doi.org/10.1007/978-3-030-92909-1_5

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  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-030-92909-1

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