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This is so emblematic to of Apple right now

I

Ipadonly1

macrumors regular
Original poster
Jun 8, 2023
103
81
This is the App Store on iOS. My Apple Account logo is a Memoji set through the Settings app.

I try to tell myself to ignore these things, as I’m trying to get less hung up on optimising tech and just deal with the roughness of it all, but then I keep saying to myself ‘richest company in the world’…
 

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Ipadonly1 said:
This is the App Store on iOS. My Apple Account logo is a Memoji set through the Settings app.

I try to tell myself to ignore these things, as I’m trying to get less hung up on optimising tech and just deal with the roughness of it all, but then I keep saying to myself ‘richest company in the world’…
Click to expand...

What does 'richest company in the world' have to do with crap software. Didn't stop Microsoft did it
 
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Over the past week I have had numerous discussions with higher level support about problems I am facing with my account and was promised an update this morning by email and a follow up phone call but no further contact at all.

I have applecare on all of my devices and now considering just getting partial refunds and moving on.

Apple support is not the service it once was just like the rest of the things they provide.

I have sent them yet another email but don't even expect a reply.
 
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AstonSmith said:
It's the lack of polish from a company that once prided itself on how polished their products are.
Click to expand...
I have been a chronic "switch to Android and then switch back" for multiple years. I used to cite the reason as missing the "Apple Polish". I no longer feel that way about Apple. Not saying I'll never go back, but they don't pull me like they used to because they have more UI issues than Android now. Crazy how things turned.
 
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I like this thread. It pays to keep looking at what you are using critically. Nothing is perfect or stable but some things are improving and some things are getting worse.

My own curse is that macOS really pisses me off on a daily basis. This week we have:

1. macOS 15.4.1 broke file save boxes in some 3rd party toolkit I use (wx) for stuff leading to software I need to use for something time critical failing. I can't roll back 15.4.1 without doing a complete restore so I had to dig out a spare PC and run the software on that. This is the third time they've broken something inside their APIs which has affected third party software badly.

2. My old Logitech MX master 3 mouse gave up finally so I had to buy another mouse quickly. Got a G305. Had to feck around with Mos and SaneSideButtons to get it to even play nice and be usable.

3. Trying to rip a new CD. Won't rip on my superdrive for some reason. However it does on the space PC with EAC fine.

4. Airdrop just doesn't work the entire of yesterday.

5. I did something in Numbers and it's not at all portable to anything else.

On top of this it utterly scares me how tied I am to the Apple ecosystem. If my account was to get hosed I'd be, to use a technical term, ****ed. Going back around 10-12 years everything I had was standalone and entirely portable with no risks like that at all. And I haven't gained much for the privilege of handing over the control and keys for it.

As for Apple support, it isn't really that great. It depends wholly on luck like most organisations. You're better off having full redundancy on hardware and software if you have to rely on it.

I am thinking about my situation carefully at the moment.
 
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cjsuk said:
I like this thread. It pays to keep looking at what you are using critically. Nothing is perfect or stable but some things are improving and some things are getting worse.

My own curse is that macOS really pisses me off on a daily basis. This week we have:

1. macOS 15.4.1 broke file save boxes in some 3rd party toolkit I use (wx) for stuff leading to software I need to use for something time critical failing. I can't roll back 15.4.1 without doing a complete restore so I had to dig out a spare PC and run the software on that. This is the third time they've broken something inside their APIs which has affected third party software badly.

2. My old Logitech MX master 3 mouse gave up finally so I had to buy another mouse quickly. Got a G305. Had to feck around with Mos and SaneSideButtons to get it to even play nice and be usable.

3. Trying to rip a new CD. Won't rip on my superdrive for some reason. However it does on the space PC with EAC fine.

4. Airdrop just doesn't work the entire of yesterday.

5. I did something in Numbers and it's not at all portable to anything else.

On top of this it utterly scares me how tied I am to the Apple ecosystem. If my account was to get hosed I'd be, to use a technical term, ****ed. Going back around 10-12 years everything I had was standalone and entirely portable with no risks like that at all. And I haven't gained much for the privilege of handing over the control and keys for it.

As for Apple support, it isn't really that great. It depends wholly on luck like most organisations. You're better off having full redundancy on hardware and software if you have to rely on it.

I am thinking about my situation carefully at the moment.
Click to expand...
Yes I agree with you on your point that nothing is perfect and I am trying to tell myself this more in my daily life. Embrace rough edges. Stop chasing the perfect system or situation. Having said that I kind of think it’s not unreasonable to think that I could reserve this sort of thinking for complex workflows. For instance if I can’t get an automation workflow to work, well then I’ll remind myself not to sweat about it and do the thing manually. For something like a small icon though, I’m just like ‘why Apple?’ The small things actually piss me off the most.

Also I don’t find it important to me. This has no effect on my workflow or life. It’s not an issue for me, it’s an annoyance. But just because it’s not an issue for me, doesn’t, I think, mean it doesn’t represent a wider issue at Apple.

See the news today about the new snapshot.apple.com website. Doesn’t affect me, but can we honestly say this is the kind of thing we want to be coming out of Apple, no matter what corner it came out of?
 
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