Account Not Publicly Visible (404 to Others) – Pending Review on Tickets #4419139 and #4453131

[ZodiacZ408]

Discussion Type

General

Discussion Content

Hello GitHub Team,

I am posting from a newly created GitHub account because the account associated with my support tickets is currently not publicly visible.

I am seeking assistance regarding support tickets #4419139 and #4453131, which relate to an OAuth-related account flag/review on my primary GitHub account.

A few weeks ago, I was developing and testing a GitHub extension intended to automate repository synchronization and maintain my competitive programming solutions on GitHub. During development, the extension performed repeated OAuth authentication flows, repository access operations, automated commits, synchronization tasks, and extensive testing while I was debugging and validating the project.

Shortly afterward, my primary GitHub account appears to have been flagged by GitHub's automated abuse-detection systems. While I can still log into the account, the profile is not publicly accessible and returns a 404 page to other users. I understand that the activity may have appeared unusual because of the frequency of OAuth-related operations generated during testing, but there was no intention to abuse GitHub services, spam the platform, bypass restrictions, or violate GitHub's Terms of Service.

GitHub Support previously contacted me requesting clarification about how I planned to use GitHub, and I provided a detailed explanation of the extension, the testing process, and the purpose of the activity. Since then, I have not received any further updates.

For reference:

• Ticket #4419139 was submitted over two weeks ago.
• Ticket #4453131 was submitted as a follow-up regarding the same issue.
• I have replied to the support emails and provided the requested information.
• The account remains inaccessible to other users, while I am still able to log in.

I completely understand that the Support team may be handling a large volume of requests, and I appreciate the work involved in reviewing these cases. I would simply be grateful for any update regarding the status of the review, confirmation that the tickets are still being processed, or notification if any additional information is required from my side.

Thank you very much for your time and assistance.

Best regards,
Ashay Gupta

Primary affected account: ashaygupta-cc
Current account used for this post: zodiacz408

Related tickets:
#4419139
#4453131

[rehuux]

Support tickets take 4-8 weeks right now. You've already provided the information they asked for. Just wait and reply to the same email thread every 2 weeks for follow-up. Do not create new tickets. Do not use another account to post about it (GitHub flags this). Your account is in "limited visibility" mode, not suspended. It will be restored after manual review. Patience is the only solution here.