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Access to this page requires authorization. You can try changing directories.
Group Level Aggregates in Adoption Score help admins and adoption strategists compare how different groups perform in people experiences insights. This article explains how to enable group-level insights and use Microsoft Entra ID data to identify groups that are doing well and groups that need growth in Microsoft 365.
Compare different groups of your organization to understand the overall distribution of adoption scores and insights, groups that are doing well, and groups that need growth.
Focus on a specific group of your organization to understand more about it in isolation.
How to enable Group Level Aggregates
Group Level Aggregates isn't enabled by default.
Note
Only the Global administrator role can enable Group Level Aggregates.
To enable Group Level Aggregates:
Sign in to the Microsoft 365 admin center.
From the left navigation bar, select … Show all, and then select Settings to expand it.
Under Settings, select Org settings.
In the Org settings page, make sure the Services tab is selected, and then select Adoption Score in the list of services.
In the Adoption Score pane, make sure the Insights calculation and display tab is selected. Under Group data filtering, select Turn on group-level insights.
Once enabled, all roles on the people experiences pages can access it.
Data accuracy evaluation
Before you can enable group-level insights, run a data accuracy evaluation to check if group data is accurate. The evaluation helps you make an informed decision about which segments best reflect your organization's composition.
The data accuracy evaluation check is a report that reflects the organization's composition based on key attributes in Microsoft Entra ID.
Currently, Microsoft Entra ID provides capabilities for five attributes:
- Company.
- Department.
- Country.
- State.
- City.
The report displays the number of users included for all the different organizational attributes out of the total number of users in Microsoft Entra ID. This data is included based on an entry in the Entra ID fields for those five selected attributes. You can download the report for these five attributes and check for data accuracy. You only run and approve this report once while setting up Group Level Aggregates.
For example, in the following screenshot, the organization has the Department attribute filled for XX out of the total YY users with ZZ unique departments mentioned. You see ZZ unique departments in the Group Level Aggregates filters on people experience insights pages.
To include all users in the group-level insights reporting, make sure the five fields are accurately updated for all users in Microsoft Entra. For subsequent updates to the Microsoft Entra attributes, you don't need to run the evaluation again. The updates are available immediately. For more information about how to update user data in Microsoft Entra, see Add or update a user's profile information and settings in the Microsoft Entra admin center.
Filter people experiences scores
Group-level insights on people experience insights help filter the overall score and each insight for the selected group. When you apply certain filters, the portal displays an informative message when some insights aren't available.
Note
In some cases, you might not see an entire group in the filters despite all data being accurate in Microsoft Entra ID. This behavior happens when the group has fewer than 10 individuals for that unique group. This behavior protects user privacy so that no insights can be directly correlated to individual users.
