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Cakewala operates as an online bakery focused on custom cake design and premium dessert production, with operations transformed through Turiya 360's digital commerce platform. The implementation integrated order management, CRM systems, and marketing analytics into a unified storefront solution. Their service model combines traditional bakery capabilities with digital ordering and personalization features. The bakery's digital infrastructure handles custom cake design requests, order processing, and customer relationship management through a centralized system. The platform architecture supports both direct-to-consumer sales and wholesale bakery operations. Operational workflows now connect production scheduling, inventory tracking, and delivery coordination. The business case demonstrates specific applications of e-commerce technology in specialty food service. The technical foundation includes integrated payment processing, automated order routing, and customer profile management. The platform serves as a functional example of digital transformation in small-scale food production and distribution.