Question 1

How do I book a stay for my pet?

Accepted Answer

Booking a stay at Cozy Casita de Pets is easy! You can book online through the website www.cozycasitadepets.com or give me a call to discuss your pet’s needs and schedule. I recommend booking in advance to secure your spot.

Question 2

Is Cozy Casita de Pets a facility?

Accepted Answer

No, Cozy Casita de Pets isn’t a large commercial facility. It’s my home-based pet care service where your dog gets a cozy, family-style environment instead of a kennel. I keep the number of pets limited so each one gets personalized attention, comfort, and care.

Question 3

What is Cozy Casita de Pets?

Accepted Answer

Cozy Casita de Pets is my pet care service where I offer comfortable and cozy accommodations for your pets while you’re away. I provide a safe, loving environment with personalized care tailored to your pet’s needs: boarding, daycare, training!!

Question 4

Do I send daily updates?

Accepted Answer

Yes, I do send daily updates (in the mornings). If your pup is staying for an extended amount of time I will send you updates every other day.

Question 5

What types of pets do you accommodate?

Accepted Answer

I specialize in caring for small dogs, creating a safe and cozy environment designed just for them. Every detail is tailored to make sure they feel comfortable, secure, and right at home.

Question 6

What should I bring for my pet's stay?

Accepted Answer

Please bring your pet’s food (in ziplock bags per meal), any medications they may need, a comfortable bed or blanket, and any favorite toys or treats to make them feel at home. I also recommend bringing a collar and ID tag for identification purposes.

Question 7

Will my pet be socializing with other animals?

Accepted Answer

I offer both social and solo accommodations for pets, depending on your pet’s temperament. If your pet enjoys being around other animals, I'll make sure they have opportunities for socialization in a safe and supervised environment.

Question 8

How do you ensure my pet is comfortable during their stay?

Accepted Answer

I provide personalized care for each pet, including familiar bedding, individual attention, and exercise. If your pet has any special needs, I'll work with you to ensure they receive the care and attention they need to feel at home.

Question 9

Do you offer any discounts or loyalty programs?

Accepted Answer

Yes, I offer an extended stay, multiple pet, military/veteran, and teacher discounts! I also offer a free night of boarding when you leave a 5-Star review on Google!

Question 10

Can I receive updates about my pet while they’re staying with you?

Accepted Answer

Yes! I offer daily photo/video updates and can send you messages right to your phone to keep you informed about how your pet is doing. You can also reach out to me anytime for a quick check-in.

Question 11

Are vaccinations required at Cozy Casita de Pets?

Accepted Answer

Yes, all dogs must be up to date on Rabies, Distemper, Parvovirus, Bordetella, and Parainfluenza before their stay. Proof of vaccinations is required before drop-off for any services to keep every pup safe and healthy.

Question 12

What if my dog needs medication?

Accepted Answer

I can administer oral and topical medications as long as they’re labeled with dosage and frequency. Just let me know your dog’s routine.

Question 13

Do you accept unneutered or unspayed dogs?

Accepted Answer

No, we are only able to accept dogs that are spayed or neutered. This policy helps us ensure a safe, calm, and balanced environment for all pups in our care. Unaltered dogs can sometimes trigger unwanted behaviors or stress in group settings, and we want every dog’s stay to be as safe and enjoyable as possible.

Question 14

Are you insured?

Accepted Answer

Yes. Cozy Casita de Pets is fully insured through PetCare Insurance.

Cozy Casita de Pets

Cozy In‑Home Boarding/ Daycare & Training for San Antonio’s Small Dogs

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