Q: What payment methods are accepted?

We are currently accepting payment through bank transfers only.

Q: Is a deposit required?

Yes, a full payment is required to secure your order :)

Q: Is it possible to request an item that's not in your catalog?

Yes! Let us know what you need and we'll try our best to deliver your most-wanted item to your doorstep.

Q: What if the item I requested isn't available?

No worries, should we be unable to find your item (out of stock, etc.) we'll give you a 100% refund.

Q: How will my items be sent to me?

We offer multiple delivery options such as GoSend Instant (Jakarta) or J&T Express (Nationwide)

Q: How long will it take to receive my order?

Our items will be hand-carried to Indonesia with an ETA of March 3rd, 2025. Your order shall be shipped 1-2 weeks after the ETA as we'll require some time to sort and pack your items carefully :)

Question 1

What is Jastip?

Accepted Answer

Jastip (short for Jasa Titip) is a service where we offer to purchase items on behalf of others, usually when traveling or visiting a location with unique products.

Question 2

How do I place an order?

Accepted Answer

Give us a message through WhatsApp and our admin shall assist you <3

Question 3

What payment methods are accepted?

Accepted Answer

We are currently accepting payment through bank transfers only.

Question 4

Is a deposit required?

Accepted Answer

Yes, a full payment is required to secure your order :)

Question 5

Is it possible to request an item that's not in your catalog?

Accepted Answer

Yes! Let us know what you need and we'll try our best to deliver your most-wanted item to your doorstep.

Question 6

What if the item I requested isn't available?

Accepted Answer

No worries, should we be unable to find your item (out of stock, etc.) we'll give you a 100% refund.

Question 7

How will my items be sent to me?

Accepted Answer

We offer multiple delivery options such as GoSend Instant (Jakarta) or J&T Express (Nationwide)

Question 8

How long will it take to receive my order?

Accepted Answer

Our items will be hand-carried to Indonesia with an ETA of March 3rd, 2025. Your order shall be shipped 1-2 weeks after the ETA as we'll require some time to sort and pack your items carefully :)

Welcome to Enchanté Market!

Open PO Jastip UK (10 Dec 2024 - 10 Mar 2025) ETA in Jakarta, ID : May 2025

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