Question 1

What kind of products does lunaria digitals offer?

Accepted Answer

We create thoughtfully designed and customized digital planners, journals, invitations, and stickers that blend elegance with functionality. Our products are crafted for use on tablets, ipads, and desktops, or printable if you prefer pen and paper.

Question 2

How do I receive my purchase?

Accepted Answer

All our products are digital download. After checkout through Etsy, you will receive an instant download link via Etsy (or email if purchased from our website). No physical item will be shipped.

Question 3

What devices and apps are compatible with your planners?

Accepted Answer

Our planners and journals work best with: iPad or tablet + Stylus (Apple Pencil, etc), Apps like GoodNotes, Notability, Noteshelf, or Canva, Desktop/laptop for printable PDF versions

Question 4

Can I use your products on Canva?

Accepted Answer

Yes! Many of our items are fully compatible with Canva, so you can type, customize, or print easily.

Question 5

Are the products editable?

Accepted Answer

Most of our planners and journals include clickable tabs and sections for easy navigation. Some are editable in Canva or allow text input in GoodNotes/Notability. Each product description will state whether it is editable, hyperlinked, or printable.

Question 6

Do you offer refunds or exchanges?

Accepted Answer

Because our products are digital downloads, we cannot accept returns or exchanges. However, if you have any issues, accessing or using your file, please message us and we’ll be happy to help.

Question 7

Can I share my purchase with others?

Accepted Answer

Purchases are for personal use only. Redistribution, reselling, or sharing the files is not permitted. If someone you know loves our products, please encourage them to support our small business by purchasing their own copy.

Question 8

I’m new to digital planning - how do I start?

Accepted Answer

Don’t worry! Each purchase comes with instructions and tips. In short: 1) Download your files after checkout 2) Import into Goodnotes, Notability, or Canva 3) Use tabs/hyperlinks to flip through sections easily 4) Start planning, journaling, or organizing!

Question 9

Do you take custom requests?

Accepted Answer

Yes! We love creating unique designs. Please message us if you’d like a custom color, theme, or personalized journal.

Question 10

Where can I follow Lunaria Digitals?

Accepted Answer

Stay connected for updates, inspiration, and new launches: instagram @lunaria_digitals, Etsy Shop: lunariaadigitals.etsy.com, website: www.lunariadigitals.com

@lunariadigitals

🌿 Organize with clarity + grace 📖 Plan • Reflect • Create balance

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