Question 1

What is Asooke

Accepted Answer

Asooke is a traditional Yoruba handwoven fabric, known for its rich texture and intricate designs. It is commonly used for special occasions and now repurposed into stylish, modern accessories like bags.

Question 2

Are your bags available for immediate purchase?

Accepted Answer

All our bags are made on a preorder basis. This allows us to craft each piece with the utmost care and attention to detail.

Question 3

How long does it take to receive my order?

Accepted Answer

Our bags are handcrafted and typically take 7-30 business days to complete, depending on the design and the volume of orders we receive. Delivery takes an additional 3-14 business days, depending on your location. If your order will take longer, we will notify you promptly. We use GIG logistics and DHL.

Question 4

Why do your bags take time to produce?

Accepted Answer

Each bag is meticulously handcrafted using authentic Asooke fabric. The preorder system ensures we maintain the highest quality and meet our customers’ expectations.

Question 5

Do you offer returns or exchanges?

Accepted Answer

We do not accept returns or exchanges because we take great care to ensure that all items are packed to the highest standard before shipping.

Question 6

Do you offer free shipping?

Accepted Answer

Yes, we offer free shipping on all orders, making it easier for you to enjoy our Asooke bags without extra costs.

Question 7

Are there any discounts available?

Accepted Answer

Yes, we offer 10% off your first order as a special welcome to our brand. Use code “Firstorder” when you check out.

Question 8

How should I care for my Asooke bag?

Accepted Answer

Avoid exposure to water and excessive sunlight.
Gently wipe with a damp cloth for spot cleaning.
Store in a dust bag when not in use to maintain its quality.

@rayorbrand

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