Question 1

I am a beginner, how do I size my nails for press ons?

Accepted Answer

You can size your hands by ordering a size kit or using our nail chart. Please be sure to size both hands since they could possibly differ in size. (You can order a size kit(s) and your choice of nails at the same time, and when you receive your size kit and measured your nails, let us know your nail size and will immediately start on your nail order, no waiting in our virtual line). Check out our How to Nail Tutorial Page for a better visual. Link Here: https://valenciabeautybar.com/pages/how-to-nail-tutorials

Question 2

Do I need a size kit for other shapes?

Accepted Answer

In our opinion, our shapes sizes usually carry over to the other shapes but xxs/xs tends to run small. Please order a size kit for those especially.

Question 3

How long does the press on nails last?

Accepted Answer

With proper prep and application, nails can be worn up to 10-14 days. Also, can be reused up to 4-5 times with proper removal.

Question 4

Are your press on nails reusable?

Accepted Answer

Since our nails are durable, they also do last long enough to be reused 4-5 times. Now that's depending on your lifestyle. Most customers wear their sets around 3 times.

Question 5

How to apply press ons?

Accepted Answer

Please refer to our How to Nail Tutorials tab on our webite for a better visual. Link here: https://valenciabeautybar.com/pages/how-to-nail-tutorials

Question 6

How to remove press ons?

Accepted Answer

Soak your hands for approximately 15-20 minutes in warm water mixed with mild soap (dish liquid) and a few drops of cuticle oil to remove nails. Repeat steps if necessary. Check out How to Nail Tutorials for a better visual. Link Here: https://valenciabeautybar.com/pages/how-to-nail-tutorials

Question 7

What is included in a nail order?

Accepted Answer

-A set of 10 handmade nails (depending on how many sets you order)

-FREE Mani Prep Kit: Nail glue, nail file, cuticle stick, buffer, and alcohol pads, nail sticky tabs, nail scrub (upon availability), cuticle oil (upon availability)

-Includes application/removal instructions

Question 8

What are the nails made from?

Accepted Answer

Our nails are made from 100% gel. We apply layers of gel polish and topcoat strength. For added strength add builder gel to the cart.

Question 9

How long does it take to make the press on nails?

Accepted Answer

Current processing order times will be updated frequently on the home page at the top of the website. We also a rush my order add on for a fee. This benefit gets you ahead of the line. Place an order and your nails are processed the next business day (excludes holidays/weekends) and shipped by the end of the day.

Question 10

Do you offer replacement nails?

Accepted Answer

Yes, we do offer replacement nails. Add this add on feature to the cart and be sure to describe in detail what design set was previously made and your nail size.

Question 11

Can I order custom design nails?

Accepted Answer

Yes, you can order custom nails. Please reach out via email: valenciabeautyinc@gmail.com, chat on website or IG: vbb_nails.

Question 12

If I cannot remember my nail size, do you have it on file?

Accepted Answer

Yes it is saved in our system.

Question 13

What is the shipping time?

Accepted Answer

Shipping time depends on what shipping method you choose at checkout and also may depend on the weather, any postal service delays, and holiday seasons. Please see shipping policy.

Question 14

Refund/Cancellation Policies

Accepted Answer

We do not offer refunds, exchanges, or cancellations due to the nature of the product (personalized product). All sales are final! If your package was damaged in any way, please contact us with your name, order # and an image of the damaged item. We will find a way to make you happy.

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