Queuing Theory Online
Picture a line of people, stretching for blocks, waiting in line for something, obviously pretty compelling. This is the way the real world works. When sales of high demand items moved online, it was supposed to make things easier. But what got lost in this transition was the fairness that exists when people line up for things in the real world. Instead we got bots, server delays and increasing frustration as more control was taken away from us.
Accessing things in high demand online is not fair. Prior to the internet, access was granted to those who showed commitment to the item in demand. The psychology of this is described in what’s called “queuing theory”; the commitment of time determines where everyone is in the line (if I turn up earlier, I deserve it ahead of someone who turns up late) and transparency ensures a fair process (I can see where I am in line and it is worth my time to remain in the line).
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But since the introduction of the internet there has been a dramatic shift in fairness of access. Time is spent differently online. Access is granted to the luckiest, at a single point in time, rather than a demonstration of commitment.
FairAccess is queuing theory, online. It turns a length of time into moments in time; a daily check-in. This is the users demonstration of commitment. The more accurately the user completes their check-in, the further ahead they are in the queue.
FairAccess is the fairest online queuing system in the world because it encapsulates fairness in the real world into an online environment.
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FairAccess — Smarter access to things in high demand
