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NiThe Value Imperative…
While 2020 will go down as one of the most tumultuous years in history, the silver lining was that it also put products to the value test, thereby reinforcing an important tenet of product management - value. As organizations focus, in some cases over-index, on building the perceived value, its deviation from the intrinsic value may blur. The pandemic forced organizations and individuals to pause discretionary spending and spurred users to strip away the layers of marketing jargons and get down to questioning the real product value.
I reached out to friends in the product fraternity to gather their thoughts on products or capabilities that have really wowed/inspired them as end-users, and equally importantly passed the 'value' litmus test. This blog is an aggregation of their responses which cover products in both the digital and the physical space. Thank you Aarthi, Abhishek, Dhruba, Samudra & Vishal for your contributions.
Let me get the ball rolling with a capability in Zoom* that I’m in awe of - ‘Call Me’, which appears as an audio option in addition to ‘Computer Audio’ & ‘Phone Call’.
Background:
Of the 3 quality factors in a virtual call - audio, video & screen share, a degradation in audio quality is the most disruptive. A 5-sec interruption in the speaker’s video or a screen share doesn’t impact the call flow as much as a 3-sec break in the speaker’s audio.
