(Not So) Human Resources
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The hiring process can be a demanding undertaking for both parties involved, requiring a significant investment of time and effort. The introduction of AI tools may raise concerns about fairness to candidates, but I believe that when used correctly, they can be an invaluable asset.
Let’s dive into how and where we can incorporate these tools to optimize our hiring process.
ChatGPT
I’m sure there’s no need for an introduction here, as most of you already know about the international sensation ChatGPT.
Consider this scenario:
You have a meeting scheduled with a potential candidate for the role of Mobile User Acquisition Manager. You want to make sure that you fully assess the candidate’s abilities and find a suitable match for your company, but you also have some other pressing deadlines to meet — time is of the essence!
So let’s ask Chat GPT for some help.
When using ChatGPT, one thing to always keep in mind is the phrasing of your question. Start with explaining how you want the AI to act. In this case, we want it to be in the role of a Talent Coach.
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Now we need to prepare to test our candidate’s skills in greater depth.
And just like that, we have an outline for our interview.
There’s no need to struggle with the task of thinking everything through when we can save time by using the generated product. This allows us to review and refine it, selecting the most relevant parts and tailoring them to better suit our company, the role, or the candidate. This not only streamlines the process but also enhances the fairness and thoughtfulness of the interview, increasing our chances of success.
Otter
AppAgent’s People Person, Anička, is able to give candidates her full attention and focus during interviews, without the need for manual note-taking, thanks to the help of the Otter AI transcription tool.
Before each call, she checks with the candidate if they’re comfortable with Otter being used, and if given the green light, she switches it on.
Otter provides live transcripts of hiring interviews, automatically structuring and summarizing the conversation. This feature saves a significant amount of time and allows Anička to focus more on the candidate.
“So far, this AI tool is only available in English,” Anička says, “Sometimes you may need to go through the transcription and correct any mistakes, but overall it is very useful.”
If you want to take it a step further, you can prompt ChatGPT to clean up the transcription notes recorded by Otter.
