The Dream Manager by Matthew Kelley is a great introspection on what business leaders should be looking at in order to create better environments for employees and thereby create bigger profits or savings. The main concern is this: how do we keep employees in a competitive employment market even when my company is a less-than-satisfying or fulfilling lifetime career? By creating a way where you guide your employees towards their goals no matter the industry, you can significantly drop churn rate and help yourself understand the issues of the company. Below are my major takeaways from this incredible book:
There will be a Labor shortage as Boomers age, and a talent war will begin as people are no longer hyper-focusing on one career. 21% of all manager positions will be vacant in the next 10 years… and now, with AI, that number will increase, as AI is replacing middle management roles first.
Companies exist for customers, and your first and most influential customers are your employees
Every entity’s purpose is to become the best version of itself it can be
If there’s a problem and you don’t understand its source, ask your employees; sometimes the people working in the trenches every day know better than the CEO. This can be cheaply produced with quarterly surveys and anonymity to let people be more honest.
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