Most people, when asked “What would you do differently?” are likely to come up with improvements because “it is in our nature to improve things,” shares Seth Godin in his latest book The Song of Significance.
Knowing this can make a huge difference in how we perceive others who challenge the norms and status quo. Alternatively, we can prompt them to think more in terms of improvement for all.
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Ask them to focus on the how, and then move to actions that can be done now, at the individual level. If they are stuck in their ways, the least that will happen is that they will stop whining about what they are not willing to change themselves.
