The AI support agent that shows users where to click
I run Profitonium. We build Shopify apps, and for a long time our support chat worked like everyone else’s. A merchant asked how to do something, and we sent back a paragraph. “Go to Settings, then Billing, then click Change plan.”
The answer was right. Then the merchant had to find Settings, then Billing, then the button, in an app they open once a month.
That hunt is where support falls apart. So we built Clickalong, an AI support agent that walks the user to each button.
What it does
Clickalong is an AI support widget for SaaS apps. A user asks a question inside your app. Clickalong answers from your help docs, then points an arrow at the first button they need. They click it, and the arrow moves to the next one. It keeps going until the task is done.
A chatbot tells. Clickalong shows.
You can build the guidance two ways. Record a tour once with our Chrome recorder, clicking through the task the way you’d show a new teammate. Or let the AI build the steps from the help articles you already have. When the AI can’t answer, the chat lands in a shared inbox and someone on your team picks it up.
An AI support agent, not another chatbot
Most AI customer support tools stop at the answer. Clickalong’s AI support agent goes further and walks the user through your app until the job is done.
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That matters most in SaaS, where the question is rarely “what is this?” and usually “where is this?” Billing settings, export buttons, team invites. Those are the tickets an AI help desk should close on its own, and a text answer handles them worst.
Product tours usually break in the same places. Buttons move. Pages load late. Apps swap content without reloading. Clickalong keeps looking for the right button through all of that, so a tour can still find its target after your app changes.
Pricing
I didn’t want a bill that grows with your traffic. Every plan has unlimited conversations, and the price is per workspace.
- Free: the chat widget and a shared inbox
- Mini, $45 a month: adds the AI agent
- Essentials, $95 a month: adds guided tours, the help center and analytics
- Plus, $295 a month: adds task automations and white label
Paid plans come with a 14-day trial of every feature, no card.
Try it
If your users keep asking where things are, give Clickalong an afternoon. Paste your help center link, add one script tag, and ask it something your users ask you every week.
Start at clickalong.ai.
