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Problem
Have you ever gone to a restaurant expecting a great dining experience, but instead encountered inefficient service by the staff, an unfamiliar menu, and long waits? You figure your dinner would be much more enjoyable if you had a waiter available whenever you needed him, a more descriptive menu, and the flexibility to place, change and cancel orders. Our proposal is to solve most of these problems with an automated menu service that provides the basic services of a normal waiter, with additional features and flexibility. Essentially, the automated menu service would be a touch-screen monitor located at each table, allowing diners easy access to restaurant services at any time. Our intention is to utilize the automated menu service as a mediator between diners and restaurant owners, fostering a mutually beneficial relationship. By improving the dining experience, diners will leave the restaurant satisfied. He or she will then be more likely to recommend the restaurant, thus translating into higher revenue. Increased customer satisfaction also means future visits and personal referrals. Read more about Sql Assignment Help
Analysis
Currently, the main benefit of waiters is that they provide personal interaction. There are also duties that cannot be automated, such as serving the food or refilling drinks. Thus, we propose that a small wait staff be retained, in addition to the automated menu service. Nevertheless, the automated menu service can provide a potentially better dining experience to its customers. For example: you go out to a busy diner with a large group of friends. After an hour of waiting, you sit down in a tiny corner of the restaurant. Immediately a waiter is there, rushing you to order. You ask him to come back in a few minutes so you can review the menu. While looking through the menu, you find that you would like to ask the waiter for more information, but he is not available. Finally, after 20 minutes, the waiter arrives, and you order a random selection. When the food arrives, you find that the dish you ordered was not what you expected. You want to have it taken back, but you figure the process would take too long. The bill comes soon after you get your food, so your party feels rushed. You leave the restaurant completely dissatisfied. Read more about Android Assignment Help
The automated menu service would eliminate many of these problems. It features an interactive menu that allows customers to browse and search through dishes. It even provides suggestions for drinks and desserts, and customer ratings on dishes. The service is always accessible, so you can order whenever you want. Since you are inputting your own order, you’ll get what you ordered, catered to your specific tastes and eating habits. You can also pay the bill at your own leisure. An option for a real life waiter will also be provided for those who need personal assistance.
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