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Rome wasn’t built in a day

And neither was our team.

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We get asked a lot about what the magic is that makes our team work well together, and often we just laugh and say we got here by arguing a lot. But The Exchange 202 in Mobile had us over to their office this month to talk about the real, calculated actions we take to strengthen our team, and we were really grateful for the chance to share our experience!

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To briefly sum up our conversation, here are 3 of the core values we talked about that our team tries to embody as we work together:

Psychological Safety: Creating an environment where we can all share our ideas, provide critique, and weigh outcomes together. No idea is better than another, and we work together to decide how we want to move forward.
Trust: We trust each other and continue to build and confirm that trust. We trust that we are all working hard to do our jobs well, and we trust one another to look out for the collective team’s best interest.
Agility: In a high stress environment, we have to be willing to adapt and to bounce back when things don’t go as planned.

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Sure, we get it wrong sometimes. Really wrong other times! But we work especially hard to create an environment of respect and trust, and it pays dividends.

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City of Mobile Office of Strategic Initiatives
City of Mobile Office of Strategic Initiatives

Written by City of Mobile Office of Strategic Initiatives

The OSI is housed within the Mayor’s Office and is charged with providing ongoing innovation capacity to tackle major challenges in the city.