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Smart Refrigerator — UX Design Case Study

4 min readJun 4, 2022

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This is an assignment project. It has a simple brief, but I think it will be useful to everyone who is interested in learning about designing a smart refrigerator. There is no right or wrong in this case study since this is just an example project. Hopefully, you can gain some insight from my case study.

The Brief

This study case is to design a smart refrigerator for a bakery. This refrigerator has several features that will meet the needs of the store. My assignment is to design an interface for a smart refrigerator along with some features that should be included in such a device

#Step1 : Research

To gain a better understanding of the problems that exist in the bakery and the features of the smart refrigerator, I conducted a comparative analysis and user interview.

Comparative Analysis

By understanding how other products work, I can design a solution strategically and make a better product.

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Source : https://www.bestbuy.com/site/compare?skus=6468484,6448503

This comparative analysis aims to uncover best practices, innovative ideas, and an effective user experience. I gathered several ideas that could be pinned to this smart refrigerator feature beyond what was described in the brief.

User Interview

I conducted an interview with a friend who owns a bakery to get a deeper understanding of the topic. There are three basic questions that I asked :

  • What ingredients do you have in the refrigerator?
  • Is there an expiration period for each ingredients?
  • What features do you want in a smart refrigerator?

In this interview, I discovered that users need reminders when ingredients are about to expire. The answers to these questions will help me design the next steps.

#Step2 : User Journeys

Name: John (bakery employee)
Scenario: Reconfigure refrigerator contents
Goal: Maximize refrigerator space
Expectations: Get detail information about ingredients in refrigerator with easy-to-use interface

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#Step3 : Information Architecture

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#Step4: Hi Fidelity

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App Features

  1. Smart Dispose: This feature allows you to automatically dispose of ingredients based on expiration date
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2. Show Stored Ingredients Inside The Fridge: Ingredients that are stored inside the fridge are shown with the total number of ingredients and storage capacity used

3. Maximize Refrigerator Space: This feature will provide complete data on refrigerator storage and recommendations in order to maximize the space in the refrigerator.

4. Data automatically updated: This feature serves to add and remove ingredients data in the refrigerator via a QR code scan

Additional Features

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Thank you for reading!

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I appreciate you for reading my case study. I consider what I’ve designed far from ideal, and thus I need more feedback from you, all the readers. Feel free to contact me through email / twitter ✱

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Written by Denny Satria

✲ Product Designer & Framer Developer ✱