Partner, Impossible Ideas Inc. | Designing Next Generation Public Services

User researcher in public sector. Freelance photo editor/content manager. Loves news, coworking, and social enterprise.

Service Designer in Local Government. All views are my own.

🔎 Exploring Leadership and Digital Transformation. Bridging the Gap between Technology, Business, and People.

Working to promote Dorset as a place to live, work, and visit. DL100 member. Inspiringthefuture volunteer. TED Speaker #SamsBrightIdeas

Service design and organisational change. Previously at: Social Finance, Local Digital Collaboration at MHCLG, GDS, Cabinet Office, M&CSaatchi.