How to deposit/withdraw coins on Hello Global Mobile App?
To deposit/withdraw coins on Hello Global Mobile App, follow this step-by-step guide:
Step 1: Log in to your Hello Global account on App.
You can refer to how to register an account here: https://bit.ly/32umjE4
Link download App:
- For Android: http://bit.ly/37Xg64g
- For iOS: https://apple.co/2vZ7OvM
Step 2: In the “Account” section, click on “My Balance” and choose the currency you wish to deposit/withdraw. Using “USDT” as an example, then, click on it.
Step 3: For example, you want to deposit. So, click on the “Deposit” icon below. You will be able to check your USDT deposit address and send USDT to this address. You may choose to copy the deposit address or scan the QR Code.
Step 4: In the case of withdrawal, you will need to enter all of the verification codes, for every Two-factor Authentication method that you have set up on your account.
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IMPORTANT: In the case of coins such as USDT, where there are multiple chains supported (OMNI, ERC20), please select the appropriate chain before copying or scanning the deposit address.
Only your USDT from the Ethereum network is compatible with your USDT-ERC20 address. Whilst, USDT coins from the Omni layer is only compatible with your USDT-Omni address. Sending your USDT coins to the incompatible address may result in the loss of your withdrawal.
As such, please check your source wallet/exchange to confirm which network your deposit will transmit over from and copy/scan the appropriate Hello Global deposit address (as shown above) into your source exchange/wallet.
Step 5: You can check the transaction history at “Financial Records”.
In doubt, please reach out to Customer Support via live chat or Telegram group before effecting the transfer.
Hello Global — The First Exchange based on Huobi Cloud and Focus on China and Vietnam Market.
Hello Global Community:
Website: https://www.hello.global/
Telegram：https://t.me/helloglobalex
Facebook：https://www.facebook.com/helloglobalex
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