Healthcare Merry Go Round
The games the Healthcare system plays makes me want to scream at someone. Thanks to a gap in healthcare insurance all of my prescriptions must have a pre approval by the doctor sent to the health care insurance provider.
I visited my local pharmacy picking up meds and I thought the following. Hey while I am here I should pick up 3 dexcom sensors. Wearing a sensor connected to a receiver helps me keep tabs on my blood sugar levels. That beats having to stick my finger 4 times per day.
The pharmacy worker gave me the frustrating news about pre authorization.
On Tuesday of this week I gave the doctors office my new insurance information and asked if they could renew one of my meds that I am out of. This particular medicine helps me to sleep at night. That means without it I sleep in 2 hour shifts.
Guess what…. The doctor has not sent in pre authorization yet. To make things more frustrating the pharmacy and doctors office wont communicate with one another. That means I am the middleman who must coordinate everything.
Get James Moffitt’s stories in your inbox
Join Medium for free to get updates from this writer.
The doctors office is one of those small town doctors office with 3 staff doctors who each have a nurse. I have to use a patient portal to send a message. I can leave voicemail for the nurse. I can also drive to the office and beg the front desk staff to relay a message. Begging and pleading for a measure of urgency. The front desk staff could care less. I am just one of many pissed off humans jumping up and down wanting help.
I feel like a ping pong ball being bounced around in a never ending game of lets see how far we can push him until he loses his shit.
I noticed a sign on the front desk glass reminding us that being violent towards health care workers is a felony. Someone launched themselves through the window and screamed at one of the front desk staff this week. I guess that patient was tired of the stupid waiting game.
In order to pay the bills they schedule a patient for every 15 minutes of every hour during an 8 hour day minus a one hour lunch break.
They have more humans than they can handle. You just have to be patient until it is your turn. Losing your cool is not allowed.
Maybe if they passed out happy pills or alcohol while you are waiting then we would not give a shit one way or the other.
Its a good thing I am semi retired. I just need to quit bitching about a broken system and get with the rest of the walking dead shuffling through the doors.
