Greyhound Mistake
The driver was a sad old drill Sargent.
His demeanor was crumpled and rigid like he was back at base camp berating his recruits, but wait I thought we are customers?!?…nevertheless bus driver was unapologetically rude and unprofessional.
As I was getting on the bus he yelled at me and everyone else to hurry up and board. Even though thats exactly what we were doing. I responded sarcastically “ am I in the Army now? “ He glared at me. I didn’t give a shit about what he thought of me “ Too stupid to recocgize sarcasm”, I thought to my self as i sat into the most uncomfortable seat iv ever sat in.
This was definitely a mistake.
His wrinkly brown face and response drastically darkened like when you approach an intersection and it’s a flashing red light, you are the 12th car and you have to be on time n because you’re a always. Late.
Once everyone one was seated I tried to ask him a question about our seats.
That was a mistake.
His tone was aggressive and harsh. He’d glared with empty dark eyes barked:
“ what question do you have about your seats ma’am?!”
I did not like or appreciate how he spoke to me especially since I am new to greyhound (shit)ntravel and was taught to ask questions if I did not understand something. I witnessed him speak rudely to other passengers.
If you can’t already tell this is my complaint letter to Greyhound bus station corporation, describing a complete and total disregard for customer service. I was completely caught off guard.
What was I thinking ? How could I have made a mistake like this? I usually fly so why in the world did I assume that Greyhound (Shit) nationwide bus travel employees would be as nice and helpful as American Airlines staff members?
Yes I was trying to save money.
So what am i experiencing right now?
I’ll call it class cliff drop.
The last adult that raised their voice directed at me was be soon to be ex- husband ( I’ll save that or another blog)
I accidentally gas- lit him and made him angry. By basically calling him a liar.
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So he probably was hurt, pride wounded and had no where to turn being from another country and only a grengard ant about $2,000. in his bank account.
So he lashed out with anger and left the house for a run.
When he returned,we both knew and realized in that moment that his 90 day fiancée immigration feat we accomplished years ago was a huge mistake. Although he was an amazing step father, and worked hard to provide what he could, we just weren’t compatible no matter how hard we tried to be in order to keep my brilliant yet anxious daughter content and to avoid being stripped of the 2 parental environment she has been acclimatized to.
Backstory, I was a widow. I my 3rd trimester when I lost my husband and daughter ‘s biological father.
So recently I realized, all this time I’ve been trying to replace and almost 9 years later I realized that I was not supposed to do that.
Noble intentions, but I digress by embedding a story within a story..
So back to Mr. Nasty attitude, @Vietnam vet Greyhound bus driver.
A woman approached him at the front of the bus about her seat belt not working.
He was not at all helpful and still kinda angry. His loud, dry response :
“ where are you sitting ma’am??!!”
There was a communication gap because she had a thick African accent and probably couldn’t understand his response because she never could answer his question about her seat #.
Still I’ve never seen employees of a business yell and scream at their customers like I witnessed this morning in Dallas.
I will never ever book tickets on Greyhound (shit) bus again.
If I can afford to buy a plane ticket, I will stay at home.
Riding on this bus was a horrible experience and I hope the old grumpy, black veteran bus driver that drives from Dallas to Houston reads this review and is asked to permanently retire. Or shoot, which ever is easiest.
Greyhound customers are not recruits and we deserve to be spoken to politely. Not treated as if we are an irritant to the driver or any bus employee. If a customer doesn’t understand something, screaming at them doesn’t help.
Now about that new phenomenon I am experiencing as I am on this 3 bus transfer journey. Class shock. When a person is born and exists and functions in a higher class band but because of circumstances beyond their control in order to accomplish a task, like travel, has to step down a notch or 2 or 2 or 3 in order to accomplish the task. I was not prepared for the realities of my choice: bus travel over air travel, an the “lovely “ employee encounters that come with the class cliff drop.
Which describes uniquely what millions of us are going through in the US, while cages, arcs and ballrooms are being transformed by the billions an billions of stars..ummm I mean dollars.
I tried to put lipstick on this pig saying to myself it will be fun! We will see the Texas land scape without me getting tired when driving!”
I know I sound like a whimp, especially. The LA to New York road warriors.
We arrived in New Orleans 12 hours later from Dallas, Texas, (sigh).
