Help

HOW CAN WE HELP YOU?

DELIVERY

Is there a delivery fee?

When and where do you deliver to?

How long will it take to arrive?

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GENERAL

What is your privacy policy?

I’ve got a stain on my mattress. How should I treat it?

Is Kipset Australian made?

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ORDERS

Is it safe to order online?

Which payment methods do you accept?

How do I know my order has been received?

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PAYMENT

My payment was declined how can i reorder?

What will appear on my bank statement?

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Who am I ordering with?

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TECHNICAL

I can’t log in to my account, what should I do?

Can I update my account details?

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WARRANTY

What is your warranty policy?

Does KipSet offer a product warranty?

Do the mattresses come with a warranty?

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Need some assistance? Please don’t hesitate to contact us for any questions or queries that you may have.

LIVE CHAT (ONLINE)

HELLO@KIPSET.COM.AU

1800 875 470

POPULAR QUESTIONS

IS IT SAFE TO ORDER ONLINE?

MY PAYMENT WAS DECLINED HOW CAN I REORDER?

WHAT IS YOUR PRIVACY POLICY?

I’VE GOT A STAIN ON MY MATTRESS. HOW SHOULD I TREAT IT?