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Maitri Ramwala

Maitri Ramwala

I’m building a series on Random Brand × Product Jodis — exploring unconventional business expansions through a marketing lens.

BookMyShow’s Next Big Expansion Shouldn’t Be Events.

3 min readMay 21, 2026

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It Should Be Fan Communities.

Entertainment has changed.

But ticketing platforms still behave like utilities.

You open BookMyShow, buy a ticket, attend the event, and leave.

Transaction complete.

But culturally, that’s not how entertainment works anymore.

Today, people don’t just consume entertainment.
They build identity around it.

  • People don’t just listen to Taylor Swift. They become Swifties.
  • They don’t just watch anime. They join fandom culture.
  • They don’t just attend concerts. They document, discuss, meme, and emotionally live them.

The event is no longer the full experience.

It’s just the trigger.

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Concert enjoying audience

The Real Product Is Not the Ticket.

It’s Belonging.

That’s the shift most entertainment platforms are underestimating.

Fans today want:

  • shared identity
  • inside culture
  • emotional participation
  • community visibility

And yet fandom is still fragmented across:

  • Instagram fan pages
  • Discord servers
  • Reddit threads
  • WhatsApp groups
  • Twitter/X communities

There is no structured ecosystem that organizes fandom behaviour at scale in India.

And BookMyShow is perfectly positioned to build it.

The Opportunity: BookMyShow Fan Communities

Not as a side feature.

As a category expansion.

BookMyShow can evolve from:

  • a ticketing platform

to:

India’s fandom infrastructure company.

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Digital Fan Ecosystem

Why This Makes Strategic Sense

BookMyShow already owns:

  • entertainment intent
  • event access
  • artist relationships
  • audience data
  • cultural moments

But after the event ends, the relationship disappears.

That’s a huge missed opportunity.

Because the strongest entertainment businesses don’t monetize attention once.

They monetize emotional continuity.

Imagine This:

You buy tickets for a concert.

But now you also unlock:

  • your city’s fan club
  • exclusive pre-event meetups
  • fan rankings
  • early merchandise drops
  • creator-led discussions
  • backstage lotteries
  • fandom badges
  • after-event communities

Suddenly, the platform becomes:

social infrastructure around entertainment.

The Behavioural Shift Is Already Happening

Globally, fandom is becoming:

  • participatory
  • identity-driven
  • creator-led

People don’t want passive consumption anymore.

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They want:

immersion.

This is why:

  • fan edits explode online
  • fandom memes spread faster than official campaigns
  • communities outlive content itself

In many cases, fans stay longer for the community than for the actual artist.

That’s powerful.

If I Were the Brand Head at BookMyShow

I would position it emotionally.

Find your people.

Because fandom is fundamentally about:

  • emotional validation
  • shared obsession
  • social belonging

The artist is often just the starting point.

How I’d Build It

1. City-Based Fan Chapters

Not generic national communities.

But:

  • Mumbai Indie Club
  • Delhi Anime Circle
  • Bangalore EDM Community

Why?

Because fandom becomes stronger when it becomes:

  • visible
  • recurring
  • local

2. Gamified Fan Identity

Fans earn status through:

  • attendance
  • participation
  • content creation
  • referrals

Entertainment is becoming:

reputation-driven participation.

3. Pre-Event and Post-Event Rituals

Today platforms focus only on:

  • the event itself

But emotionally, fandom starts before and continues after.

Pre-event:

  • predictions
  • outfit culture
  • meetup planning

Post-event:

  • discussions
  • memories
  • clips
  • social sharing

That entire emotional cycle is currently unmanaged.

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Emotional energy

The Bigger Shift

This isn’t just about entertainment.

It’s about what modern urban consumers are increasingly seeking:

Identity-based communities.

As cities become more isolating, people search for:

  • tribes
  • niche belonging
  • emotional ecosystems

Fandom naturally fills that gap.

And whichever platform organizes fandom best will not just own entertainment.

It will own:

cultural participation.

Final Insight

The future of entertainment platforms is not selling access to events.

It’s building spaces where people feel:

seen, understood, and emotionally connected.

And fandom may become one of the most powerful community economies of the next decade.

If you enjoyed this, I’m building a series exploring unconventional “Brand × Product Jodis” — where brands expand into entirely new cultural and behavioural categories.

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Maitri Ramwala
Maitri Ramwala

I’m building a series on Random Brand × Product Jodis — exploring unconventional business expansions through a marketing lens.