Meet Kaylie
We couldn’t let March 2020 go by without our employee spotlight, and this one is guaranteed to brighten your day! We’re excited to introduce you to Kaylie, Head of Customer Success at Altus Assessments!
From having a super green thumb, to woodworking and a love of helping our partners use CASPer and building lasting relationships, Kaylie is one of the most well-rounded humans we know!
Kaylie is an awesome coworker, teammate and friend. She is constantly thinking about others and cares SO much about the kind of team we are trying to build here at Altus. She is your biggest cheerleader when things get tough, and never misses an opportunity to celebrate accomplishments, big or small. — Briana Knowlton, Director of Operations and Research
Kaylie studied Entrepreneurship at Ryerson University, and always knew she wanted to start a company where she could create an environment that aligns with her core values. “We spend more waking hours at work than any other activity, so we should like what we do!” While completing her Masters of Digital Media at Ryerson (with a couple of other future Altus employees), Kaylie founded KahootsHQ, a platform that matches students from different faculties to collaborate on passion projects. Still used by Ryerson today, an engineering student with an idea could be matched up with a business student who they would have otherwise not met! When she graduated, she continued to work on this idea with her cofounder at the DMZ, Ryerson’s startup incubator.
While at the DMZ, Kaylie met Rich, Kelly and Harold, the founding Altus team, and learned about what Altus was all about. In 2016 the team was 10 people, all dedicated to getting new healthcare programs to use the CASPer test in their admissions processes. Inspired by the passion behind the project, and the team itself, Kaylie joined as Atlus’ first Customer Success Manager, helping partners understand the value of CASPer!
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Since then, the Customer Success team has grown to 7 people, with an 8th being onboarded in April, and it is no surprise that Kaylie is leading the team, as Head of Customer Success. She’s our partners voice when it comes to product updates and changes to our messaging, ensuring that partners needs, opinions and interests are kept top of mind at Altus. On any given day, you will find Kaylie running from partner meeting to partner meeting, and making sure that her team feels motivated and supported!
Kaylie is an absolute superhero!! She is so amazing to work with and will always make time for you no matter what! She is such a great role model for the whole CS team and is literally a duck, paddling like crazy under the water, but what everyone sees is a smiling and calm face! — Adam Clark, Senior Account Manager
Outside of work, you will find Kaylie either travelling, or creating. When looking for her next travel destination, Kaylie prefers unique locations that aren’t crowded by traditional tourists. She loves learning about new cultures, preferring to travel slow, and explore everything thoroughly instead of rushing from one “hot spot” to another. While the Coronavirus pandemic may have put her Italy plans on hold, Kaylie looks forward to getting to explore ancient sites, and sipping delicious beverages abroad in the future!
Kaylie also creates amazing things! She makes all her own soaps and cleaning products, and grows drool-worthy vegetables in the summer. She has the greenest thumb in our office, and says she lives green wherever she can. Kaylie is also an amateur woodworker (is there anything she can’t do? We don’t think so!), having made a watch box, shelving unit, and kitchen table, to name a few things! When she sent us the pictures below of the hanging plant shelf, we requested two! You can also follow along with Kaylie’s plant journey on her Instagram page!
Thank you Kaylie, for making Altus a greener, happier and amazing place to work!
