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3 min readOct 31, 2025

External connections — Who did you talk to outside of your organisation?

we had system C onsite for a go-live so there was a chap from them. I have also been speaking with someone from the RPA company we are working with as they’ve invited me to techUK industry dinner, which is really exciting. but a bit anxiety inducing!

Growth opportunities — What would you have liked to do more of?

This week has been taken up mostly by the system C go-live. Even though I didnt have an awful lot to do, there was a lot of checking in and keeping my eyes on things and stressing. So more easy go-lives please, that was made easy by all the hard work and engagement by the teams.

Changes — What do you wish you could have changed?

I have started doing a weekly reflection with my team, using the plus, minus, next process. but this week the guys seemed too fatigued and werent interested, i let that go. but i do think that team reflection is great way to help the team grow and this weeks reflection would have been an ideal time to reflect. but I need to be careful how much i put on the guys. We can always look to next week.

Emotional moments — What situation caused the strongest emotional response this week?

Got a bit excited now that the labelling bot is working well. i was dreaming of the productivity gains over the year and how great it will be to realise the benefits. There has been a heck of a lot of hard work gone into that and lots of people inputted in, so its great to see it working live and saving time already. I kept plugging it in our digital meetings this week and will carry on doing so. Its made me enthusiastic about the future and how we can get the most out of the bot. I think ill spend some time next week working out whats next

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Learning — What did you learn?

to take my time when making decisions on a go live day. The bot was pulled after a couple of hours as there was an issue. I think we could have carried on using it until the work had been done and then investigated. it would have been less of a panic.

Enjoyment — What did you enjoy the most?

hearing how well the team has done, how well they are using it in the disp and how much work the bot is doing.

Achievements — What did you achieve?

sucessful system c go-live! just another thing in the bag. It gives us a really strong foundation which to build the next changes/ systems on and a really exciting future

Looking ahead — What are you looking forward to next week?

2 things. I am going to sit down and write the digital pharmacy road map and show my team. I have most of it in my head , just need to get it down on paper

the second is the AI showcase event SDN are putting on, should be really interesting to see how its being used and to see what ideas we can come up with afterwards