Sitemap
Rahul Basu

Rahul Basu

Product Manager | Ex-New Relic | Writing on Observability, Product Strategy & the Future of Digital | Exploring tech, growth, and real-world use cases

Why Observability Matters: My Early Lessons in Performance Optimization

May 3, 2025
Press enter or click to view image in full size
Unlocking insights through observability: where data meets discovery.

My experience with observability goes back to 2011 when I worked as a Product Marketing Manager for a U.S.-based e-commerce startup. I first noticed a major issue with our website’s slow load times, which led to a dramatic drop in sales. After digging into Google Analytics and PageSpeed Insights, I realized a technical problem was at the root of it.

Get Rahul Basu’s stories in your inbox

Join Medium for free to get updates from this writer.

But that was just the beginning. How did we uncover the issue and turn things around? Read the full story here. Curious about how I turned this technical issue into an opportunity? Read the full story here.

--

--

Rahul Basu
Rahul Basu

Written by Rahul Basu

Product Manager | Ex-New Relic | Writing on Observability, Product Strategy & the Future of Digital | Exploring tech, growth, and real-world use cases