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Saurabh Samir

Saurabh Samir

Salesforce Developer | Writing about LWC, Apex, Triggers, TPM CG Cloud & Salesforce AI to simplify learning and share practical insights.

Member-only story

Worst Experience with a Whirlpool Refrigerator: A Costly Lesson

3 min readMar 25, 2025

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My Whirlpool Journey: From Excitement to Disappointment

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Photo by Naomi Hébert on Unsplash

Buying a new refrigerator should be a long-term investment — one that brings peace of mind, not endless frustration. Unfortunately, my experience with Whirlpool, Reliance Digital, and Reliance ResQ has been nothing short of a nightmare.

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In April 2022, I purchased a Whirlpool FF 360 IFIVCV PLTN 375 STL OYX refrigerator from Reliance Digital, expecting top-notch performance and reliable service. The initial months were smooth, but little did I know that I was in for a series of disappointments that would leave me regretting my decision.

When the Issues Began

After about a year, my refrigerator stopped cooling properly. I reached out to Whirlpool customer support, and they sent a Reliance ResQ technician for inspection. What followed was a rollercoaster of mismanagement, false promises, and delays.

1. A Never-Ending Repair Drama

  • The first technician visit led to a diagnosis that the compressor needed replacement.
  • Days turned into weeks, and I kept following up, only to hear different excuses every time — “Replacement is in…

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Saurabh Samir
Saurabh Samir

Written by Saurabh Samir

Salesforce Developer | Writing about LWC, Apex, Triggers, TPM CG Cloud & Salesforce AI to simplify learning and share practical insights.