Case Study: Geriatric In-home Care
A physician-owned In-Home Care company that provides disease-specific care to the elderly and their families.
A Health Tech Web App For In-Home Palliative Care
Geriatric In-home Care is a web app for providing and supporting palliative care services in the US. Palliative care services aim to relieve pain and improve the quality of life of terminally ill or elderly patients. It also allows the caregiver to monitor the symptoms and collect vital data when providing in-home care.
According to statistics, revenue from the palliative care market is expected to reach US$ 6.43 billion globally by 2028.
The client contacted Genetech Solutions to help them create a scheduling platform to organize schedules with registered caregivers, patients, and care coordinators. The result is a responsive web app with a web-based admin panel.
Specs & Deliverables
Development Methodology
Scrum With Two-Week Sprints
Industry
Health Tech
Region
US
Product Interfaces
Web App (Responsive) And Admin Panel (Web-Based, Nonresponsive)
API & Frameworks
PHP: Laravel, HTML, CSS, And JavaScript
Team Size
6 Members, Including Developers, Designer, Tester, And A Project Manager
Challenge
Caregiving practitioners often face the challenge of increasing requirements and scheduling issues with in-home patient care. They also need to do a lot of data collection on paper and then enter that data into some system manually.
The Solutions
- We created a CRUD operations database for managing caregiver and patient data in real-time. It is a simple SaaS for admins and care coordinators to monitor security control and access.
- The web app has two reporting systems with form approval mechanisms. Caregivers can fill out daily and monthly assessments of patients’ health conditions, and care coordinators can add comments and approve/disapprove them.
- Daily reports are active for 24 hours, after which they are marked as pending, so caregivers have time to fill in and submit the reports. This data is then compiled into multiple reports assessing the quality of service and patients’ health. There is also a monthly scoring criterion to see the patient’s progress.
- The scheduling system can allow the assignment of multiple caregivers to a patient, multiple caregivers under a care coordinator and also resolve any available conflicting issues to ensure productivity. All scheduling is done by the care coordinators.
- To establish quality and control, admins are solely responsible for manually assigning the roles of care coordinator, caregiver, and patient to all registered users. Once the admin signs up a user, their credentials are emailed to them.
The Process
Step 01
Genetech Solutions provided a small team of developers to work collaboratively with the customer and built a web app and admin panel that is easy to navigate.
Step 02
We are also providing maintenance for the platform and are currently in the process of adding more features to it.
The Outcome
The platform is straightforward and solves a real-world problem: scheduling, data collection, and reporting of in-home patient care. Caregivers can now directly check in at the location of a patient at the scheduled time and enter their data directly, and this will help create a seamless experience for both the caregiver and the patient.
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We wanted to facilitate the patients and their families and friends to ensure that the patient is well cared for and have access to quality in-home care. A job well done!
The product is being used by multiple care coordinators, caregivers, and patients across the US on daily basis. It is a step in the way of creating helpful health tech products to provide the best possible palliative care to patients and help their loved ones by sharing their care work responsibilities.
The product is currently being maintained by Genetech Solutions, and we are working on a roadmap to enhance and scale it.
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