Job Offer for: Client Support Specialist
We are happy to announce the expansion of our team at CBFX! Currently we are hiring a Client Support Specialist with open testing for anyone who wishes to apply.
A 100% remote, part-time or full-time role, hours to determined individually. Applicants must be detail oriented possessing strong communication and technical skills along with an understanding of trading foreign exchange markets. This is a great opportunity to become part of a cohesive team of sharp multi-cultural individuals.
Responsibilities (must be able to perform)
- Approach problems with a positive and helpful attitude
- Provide high quality customer service responding to e-mails, chats and/or telephone queries with clients and prospective clients
- Use problem-solving skills to handle operations and customer-related matters
- Communicate with third parties maintaining cohesive relationships
- Ability to multi-task, maintaining focus on the situation at hand
- Assist clients with site navigation, account opening, MT4 setup, and support matters
- Develop and/or maintain spreadsheets as required
Required
- Reliable PC with a good internet connection
- Interpersonal skills
- Proficient written & spoken English
- Foreign Exchange trading knowledge
- Strong Computer skills, including MS Word & Excel
- Self-motivated and Self-starter with a strong work ethic
Bonus skills
- Proficient with additional language(s)
- Knowledge of Cryptos
Compensation
- Contracted hourly rate based on experience
- Potential bonuses
Application Process
Complete a free online test requiring approximately 1.4 hours. The test will have to be taken in one sitting. You must include a Resume when applying. The Resume does not need to be beautiful or elaborate, just explain what skills you have and how you acquired them. Be sure to highlight any of the skills from our required list or bonus skills. Include contact details, email, and phone.
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Further Communication
We anticipate many applicants, so we thank you now for your time and interest invested in our hiring process. To continue the application process for the top applicants we will contact them via the email address or phone number provided.
Best Regards,
CBFX Support Team
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