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        <title><![CDATA[Stories by Sandra Vega on Medium]]></title>
        <description><![CDATA[Stories by Sandra Vega on Medium]]></description>
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            <title>Stories by Sandra Vega on Medium</title>
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            <title><![CDATA[Do you have a smartphone?]]></title>
            <link>https://medium.com/@sandravega_80036/do-you-have-a-smartphone-f8a2e061c954?source=rss-efa2d5756720------2</link>
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            <category><![CDATA[ux-research]]></category>
            <category><![CDATA[ux]]></category>
            <category><![CDATA[usabilidad]]></category>
            <category><![CDATA[usability]]></category>
            <dc:creator><![CDATA[Sandra Vega]]></dc:creator>
            <pubDate>Sat, 10 Mar 2018 13:35:20 GMT</pubDate>
            <atom:updated>2018-03-10T13:35:20.006Z</atom:updated>
            <content:encoded><![CDATA[<p>This is just a simple observation. I was recruiting people for a very simple user test. I wanted to test a digital business card which is basically a microsite you can share by WhatsApp, Facebook and so. It has a “chat now” button to let you connect immediately by WhatsApp with the professional.</p><p>I tried it myself and it did not work properly: it sent me to the list of WhatsApp contacts, not to a new conversation with de owner of the business card. I made the assumption that maybe it had to do with the fact I already had that contact in my agenda. So I quickly asked a couple of friends I was having lunch with to try the chat button of the card. Not a regular recruiting, I know. But valid under the circumstances.</p><p>My request took them completely by surprise. Their first reaction was “no, I don´t know anything about technology, I’m not good at this stuff, I can’t help you”. So I reassure them they were perfectly suitable for the test, and of course I told them that we were testing the software, not them. It could not hurt them, nor their devices. I only needed people with smartphones.</p><p>And the second surprise came when they asked me: “what is a smartphone? do I have one?” We are talking about people of 40+ years, professionals, not related with IT. Living in Buenos Aires, Argentina. One of them believed smartphones where only the IPhones.</p><p>It made me think about what we think people know. What we get as granted when we write and speak. Weird.</p><img src="https://medium.com/_/stat?event=post.clientViewed&referrerSource=full_rss&postId=f8a2e061c954" width="1" height="1" alt="">]]></content:encoded>
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