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When Your Code is Perfect, But the Internet Breaks
It started out as just another Friday. I had my coffee, terminal open, and was working through Jira tickets — same old routine.
And then, my Discord started blowing up.
At first, I figured it was the usual: someone had shipped broken code or maybe a migration had gone sideways. But the messages just kept coming, fast.
“The system isn’t loading.”
“Every API call is returning a 500.”
“Dashboard is blank. Is Hasura down?”
The War Room
We jumped onto a call right away. You know that feeling — adrenaline kicking in while you mentally replay every commit from the last 24 hours.
We dove into the logs. Red everywhere. But something didn’t add up. Our backend services were fine, database was happy, but Hasura Cloud (our GraphQL service) was utterly unresponsive. Nothing was getting through.
This is the worst kind of outage: your system is down, but you haven’t changed a thing.
We checked Hasura’s status page. Yellow. Then, not long after, Red.
And then someone quietly said what every engineer dreads hearing — but also secretly loves, because it means it isn’t your fault:
