[Notice] Issues with Streaming to Facebook Page were fixed

(Updated on March 7th.)

Thank you for your patience.
We have resolved the issue with some Facebook pages not being listed.

ㆍiOS > v3.0.4 (Completed)
ㆍAndroid > v4.1.8 (Completed)
ㆍWindows > v4.1.3 (Completed)

And if you can’t see the list of streaming pages in updated app, try disconnecting Facebook integration and then reconnecting it.

(Updated on February 29st.)

Thank you for your patience.
We have resolved an issue with some Facebook pages not being listed and are preparing an app update accordingly.

ㆍiOS > v3.0.4 (Completed)
ㆍAndroid > v4.1.8 (Competed)
ㆍWindows > v4.1.3 (Scheduled for March 7th)

And if you can’t see the list of streaming pages in updated app, try disconnecting Facebook integration and then reconnecting it.

(Updated on February 21st.)

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Thank you for your patience.
We have resolved an issue with some Facebook pages not being listed and are preparing an app update accordingly.

ㆍiOS > v3.0.4 (Under App Store review)
ㆍAndroid > v4.1.8 (Competed)
ㆍWindows > v4.1.3 (Scheduled for March 7th)

And if you can’t see the list of streaming pages in updated app, try disconnecting Facebook integration and then reconnecting it.

Hello, this is the Prism Live Studio team.

Currently, some Facebook pages are not being displayed in the PRISM app, causing streaming to those pages to be unavailable.

We sincerely apologize for this inconvenience.

We understand this inconvenience, as these pages were likely accessible and streamable until recently.

Our team is working to resolve this issue promptly, although it may take a few days. While we can’t provide an exact timeline at the moment, we will update this notice once the issue is resolved.

Thank you for your patience.

* Contact: prismlive@navercorp.com
* Discord: discord.gg/9j7mFY5g9a
* Youtube: youtube.com/@prismlivestudio