Behind the Headset·May 1Measurable Relief.A single call. Thirty minutes. A lasting impact. Mental health in dispatch isn’t just about what we hear—it’s about what stays.
Behind the Headset·Oct 29, 2025Hoaxes and Jokes / the Wake EffectWhen Fake Emergencies Steal the Line
Behind the Headset·Sep 17, 2025Behind the Headset: 911 Dispatcher’s Guide through MadnessI’ve been a 911 dispatcher for 15 years-long enough to know that no shift is ever really “normal.” In that time, I’ve taken the…A response icon1A response icon1
