Raffaele Boiano·Oct 27Can a tool have agency? And who answers when it hurts someone?Most public debate treats these questions as a philosophical puzzle about machine consciousness. I would treat them as a design problem…
Nimesh Mohanakrishnan·May 14Designing Beyond the Interface: What Contact Centers Taught Me About Systems ThinkingUnderstanding how tools, workflows, and organizational priorities shape human collaboration
InACM CSCW BlogbySeraphina Yong·Jan 14Online Friendships, ReconsideredThis post is an introduction to the paper “I’m Petting the Laptop, Which Has You Inside It”: Reflecting on Lived Experiences of Online…
Jonas Lundsten·Dec 17, 2025The Hidden Operating System of Everyday Life: Habits, Routines, and Shared MeaningMost of your day runs on autopilot.