Srujal Shah·Aug 23Deep Dive: Architecture for an Intelligent AWS QnA System with Dynamic DisambiguationBuilding production-ready conversational interfaces requires balancing two competing goals: high retrieval accuracy and seamless user…
Venkat Chaitanya Makena·Aug 13Architecting an Enterprise-Grade Cloud Contact Center: A Deep Dive into AWS Connect, Serverless…Migrating a legacy, on-premise PBX contact center to the cloud is rarely a simple lift-and-shift operation. At an enterprise scale —…
Utku Başaran·Feb 19Chatbot Setup with Amazon Lex & Bedrock“Don’t just use pre-built artificial intelligence models; build an assistant that can talk with your own data!”
Anil Soni·Dec 27, 2025How to create a bot workflow engine with xstateI was recently involved in a project where we needed to create a chatbot. The project required us not to rely on any cloud services, so we…
Alparslan Mesri·Nov 8, 2025Building a Dumbledore Telegram Bot with AWS: Lex + ChatGPT + SAM DeploymentThis article is written by Alparslan Mesri and Saki Mesri.
