Mr_Nobody·Jun 13Scheduling SNAFU AgainThe pricks did it to us again. Yesterday one of the contractors that was supposed to work on our house blew us off. After their arrival…A response icon1A response icon1
barry robinson·May 27I find it Pays to PlunderI mean read other people’s storiesA response icon13A response icon13
Syedashagufta·Oct 10, 2025The Cheese Is Getting Thinner, and So Is Customer TrustI didn’t plan to become the unofficial quality review department for Pakistan’s pizza industry. But life has a strange way of handing you…
J.R. Sunny·Sep 4, 2025Why Bad Customer Service Feels Like a Breakup?Ever hung up a call with customer support and felt like you’d just been dumped?
Polly Funk·May 18, 2025The Hidden Cost of a Bad Support Tool (And What to Do About It)“It’s not just about tickets — it’s about trust, talent, and churn.”
Shirley Laffa·Feb 4, 2025Checked Out Customer ServiceYou Get What You Pay For!A response icon22A response icon22
InBouncin’ and Behaving Blogs TOObyHuman Spam Dispatch by Garrett B. Matty·Dec 14, 2024The Cello That Didn’t FlyThe industry is a wreck!
InSpeakers IncbyDuncan Hesketh·Oct 31, 2024Trick Or Treat? Scary Customer Stories And How To Fix ThemHalloween is once again upon us, which means it’s time for ghosts and goblins and scary customer stories.
Trish Booth·Oct 29, 2024The United Kingdom Does not Understand Customer ServiceTruly. I think it’s in our DNA, arising from centuries of rigid classism.
Robert Elliott·Jul 9, 2024Is a $250 Fee Worth the Cost of Hiring an AttorneyMel Roberson’s Smart Strategy for Dealing with Unfair Fees
