Robbie K Baxter·May 27, 2023Does Your Company Need a Chief Customer Officer?With Rod Cherkas, Author of The CCO Playbook
Simon Engel·Oct 3, 2022My Top 10 Learnings from Being Customer Officer to a Fortune 500 Board Member!I started the journey to work as a customer officer three years ago. Right out of college at twenty-one years old. Little did I know what…
InSuccessBound by CustomerSuccessBoxbySruti Satish·May 31, 2022‘Moments of Truth’ in Customer SuccessHow important do you think defining a customer journey could be? For me, the answer is “very much!” The reason is until and unless your…
InQualyticsbyLauren Prezby·Feb 8, 2022Qualytics Appoints Stewart Bryson at Chief Customer OfficerBryson brings more than 25 years of data and analytics management and delivery experience.
Talking Trends·May 26, 2021Process Over Proceeds - Jacopo D’AlessandrisIn many instances a sales process can be frustratingly long, and the key to persevere is to focus on the progress, rather than the end…
Mark Atterby·Apr 27, 2020Do you have what it takes to be a Chief Customer Officer?In 2003 there were fewer than 30 CCOs in the world. By 2010 there were 450 executives worldwide with the title. Now there’s 10s of 1000s…
Glyn Britton·Dec 9, 2019Being Bionic: What I’ve been doing since AlbionLong story short, we shut Albion in April 2019 and I immediately went to work at our last new client, Make It Cheaper.A response icon1A response icon1
Raj Chandran·Sep 3, 2019Notes from Customer Experience [CX] Trenches — Part IIThis is Part II of a series on Customer Experience I had started earlier. Part II covers Customer Experience metrics, telemetry, culture &…
The Dieringer Research Group, Inc. (The DRG)·Oct 11, 2018Meet The DRG Team: Shelley AhrensThis article is one in a series of blogs where we interview members of our DRG team to share a little bit about who we are and why we love…
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![Notes from Customer Experience [CX] Trenches — Part II](https://miro.medium.com/v2/resize:fill:320:214/1*-QgT6vqFl5G_BDS2-MbAYw.png)
